WEBINAR: The Risk-aware CX revolution – Fast-track trusted customers while preventing fraud and policy abuse
Strict fraud controls might stop policy abuse, but they also alienate your most valuable customers. Ready to break the compromise?
Strict fraud controls might stop policy abuse, but they also alienate your most valuable customers. Ready to break the compromise?
Fraud is getting harder to catch and more expensive to get wrong. Across EMEA, merchants are facing a new wave
Are overly conservative fraud approvals quietly draining your ecommerce revenue? Skullcandy faced this exact dilemma. They had a solid fraud
Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in
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SOZO’s Marketing Director, Joseph Hirst, explores how recent developments from Google, Shopify, Meta and OpenAI are changing how people discover, compare,
Payment processing has become a critical component of customer experience, conversion optimisation and commercial performance. Consumers increasingly expect fast and
A few years ago, AI strategies for Shopify stores mostly revolved around content. Merchants used AI to write product descriptions
In this edition of 5 Minutes With…, we speak to David Benaïnous, Sales Director at Brevo, about the industry’s biggest
For retailers and e-commerce businesses, customer loyalty is no longer a secondary concern; it is a commercial imperative. As acquisition
Summer is finally here and that means one thing – The eCom Mixer is is just around the corner! Mark your calendar
When the Consumer Duty first came into force in July 2023, it dominated regulatory discussion across financial services. But the
Retailers are being urged to prioritise transparency and human oversight as AI-powered shopping assistants become increasingly embedded in the online
For retailers and payment leaders, Apple Pay, Google Pay, PayPal and other digital wallet options are increasingly influencing conversion rates,
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