
Retailers struggle to respond to pricing volatility as ‘pricing shocks’ expose system gaps
Retailers are increasingly struggling to respond to rapid pricing changes driven by market disruption, with new research highlighting significant delays

Retailers are increasingly struggling to respond to rapid pricing changes driven by market disruption, with new research highlighting significant delays

Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in

For the UK’s retailers and e-commerce businesses it goes without saying that card payments are essential, but they also represent

Join your e-commerce and payments peers for a series of 1-2-1 meetings with leading suppliers at the Fraud Prevention Summit, an

KPMG are pleased to share that the Partnering for payment modernisation report is now available. It brings together insights from

UK consumers are increasingly abandoning brands due to disconnected and inconsistent experiences, yet most businesses remain unaware of the scale

Retailers are increasingly facing organised, coordinated fraud attacks that operate at scale across multiple channels, geographies and touchpoints. From account

Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in

More than a third of EU online shoppers experienced problems when making purchases online in 2025, highlighting ongoing challenges for

Every few years, the technology world takes a familiar idea, rebrands it with a sharper title, and pushes it back

For pure play e-commerce brands, customer acquisition has become significantly more expensive over the past few years. Paid search costs

New data indicates that growth in both the UK and US e-commerce sectors is widespread despite an increasingly complex operating

With paid acquisition costs remaining high and margin pressure intensifying, sustainable growth increasingly depends on disciplined, organisation-wide experimentation. The most

On 5th February, the KPS team attended eCommerce Forum 2026, connecting with senior leaders across digital, technology and CX. The

Payments have become a critical trust layer, shaping how customers perceive the brand long after checkout. With high return rates,
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