Beyond Automation: How agentic AI is transforming ecommerce
Many ecommerce businesses routinely use AI-based features and solutions to drive efficiencies around certain tasks, such as analytics, pricing optimisation, customer
Many ecommerce businesses routinely use AI-based features and solutions to drive efficiencies around certain tasks, such as analytics, pricing optimisation, customer
Just 9% of retailers are able to resell more than half of their returned products at full price, despite widespread
Personalisation technology can give eCommerce teams access to increasingly sophisticated capabilities. The harder question comes after implementation: What should actually
Some of the UK’s largest retailers are lagging behind smaller competitors in deploying AI-powered personalisation, potentially missing opportunities to improve
Personalisation has become a familiar feature of online retail. Product recommendations, abandoned-basket messages, personalised offers and individually tailored emails are
This is your last chance to attend the Smarter Payments Summit taking place in two weeks. Thursday 10th September 2026 – Hilton London Canary Wharf
Duplicate payments don’t happen because of one big mistake. They happen because of a dozen small ones. Manual entry here.
The talent and influencer marketing industry has an AI rights problem. Not because agencies are resisting artificial intelligence, but because
Chargebacks are an unavoidable reality for many ecommerce businesses, but they don’t have to be accepted as a cost of
Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in
By Steph Mitcheson, Business Development Director at Prolog Fulfilment Authenticity has become one of the most valuable assets in modern
Chargebacks have become an increasingly significant operational and financial challenge for ecommerce businesses. While they remain an important consumer protection
Retail and ecommerce is constantly operating at odds with the various macro and micro economic states of play. Businesses tackled the
As commerce enterprises race to adopt generative AI and keep pace with rapid innovation, many are building strategies around a
As Event Sales Manager for the Smarter Payments Summit, Joe Sammon works closely with technology providers, consultants and specialist suppliers
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