Are overly conservative fraud approvals quietly draining your ecommerce revenue?
Skullcandy faced this exact dilemma. They had a solid fraud strategy, but were losing genuine customers to accidental declines. They needed a way to optimize approvals safely without taking on extra risk.
Working with Riskified, the Skullcandy ecommerce team re-evaluated their workflows to maximize safe approvals. Even during the peak Q4 holiday season, they maintained a negligible chargeback rate, averaging just 0.06%.
Discover the exact strategy they used to stop turning away good shoppers.
