Your eCommerce Forum pass awaits…

There’s a place reserved for you at the upcoming eCommerce Forum – It’s entirely free for you to attend, so here’s why you should join us: You’ll have the opportunity to attend insightful seminars and interactive workshops. You will be provided with a bespoke itinerary of face-to-face meetings with suppliers based on mutual agreement. No hard […]
Join your peers at the Smarter Payments Summit

The Smarter Payments Summit will return in 2020 – and you could join a select group of 60 fellow professionals for a full day of networking and connection building. Registration is now open for you to book your complimentary guest pass. Taking place on September 8th 2020 at the Hilton London Tower Bridge, the Smarter Payments […]
OnBuy.com to focus on refurbish electronics

Online marketplace OnBuy.com is to provide more choice for its customers with the introduction of a dedicated department for refurbished electronics for the first time. The company says the move is as a result of consumers increasingly realising the advantages of buying refurbished products, with both sustainability and cost being key drivers. This initiative to […]
Lines blurring between human & digital retail customer service

Capabilities that bridge the online/offline customer experience gap are set to be a key investment focus for UK retailers over the next two years. That’s the conclusion of the latest report from iAdvize, which polled 50 senior UK retailers in its ‘Blueprint For The New Digital Store Associate In The Age Of Conversational Commerce’ report. The findings revealed […]
50% of Brits won’t use a card for small payments

Almost half of Britons are still unwilling to use their card for small items. That’s according to a YouGov Realtime survey, which shows that when asked if there are some sums too small to pay with a card, 47% said yes, while an identical 47% said it was always acceptable to pay on plastic no […]
Smarter Payments Summit 2020 – Registration Open!

Following an ultra successful debut last month, the Smarter Payments Summit will return in 2020. And registration is now open for you to book your complimentary guest pass. Our Approach Taking place on September 8th 2020 at the Hilton London Tower Bridge, the Smarter Payments Summit allows senior professionals to share forward-thinking ideas, meet new partners […]
Here are 60+ reasons to attend the eCommerce Forum

We’ve got more than 60 good reasons why you should be attending the eCommerce Forum, which takes place on February 11th 2020 at the Hilton London Canary Wharf. This unique event has been tailored specifically for the ecommerce sector and will give you the opportunity to boost your business and client portfolio in 2020 and beyond. […]
Welcome to the eCommerce & Payments Briefing

We’re delighted to introduce the eCommerce & Payments Briefing – your one-stop source of eCommerce, payments and digital customer engagement industry news, in-depth analysis, events and jobs. The eCommerce & Payments Briefing is brought to you by Forum Events, the company behind the enormously popular eCommerce Forum, Smarter Payments Summit, Digital Customer Engagement Summit and Digital Marketing […]
Do you specialise in eCommerce Personalisation? We want to hear from you!

Each month on eCommerce & Payments Briefing we’re shining the spotlight on a different part of the market – and in October we’ll be focussing on Personalisation solutions. It’s all part of our ‘Recommended’ editorial feature, designed to help energy management buyers find the best products and services available today. So, if you’re a supplier of […]