INDUSTRY SPOTLIGHT: Merx – The AI-first conversational commerce platform
Merx is the AI-first conversational commerce platform empowering the world’s leading beauty, fashion, and retail brands to turn WhatsApp into
Merx is the AI-first conversational commerce platform empowering the world’s leading beauty, fashion, and retail brands to turn WhatsApp into
Spend any time with online merchants, and one thing becomes abundantly clear: payments are no longer a background consideration. They
The The eCom Mixer takes place this Thursday, 5th February from 5pm in London – and there’s still time to join your
For direct-to-consumer brands at the eCommerce Forum, mobile is often the primary storefront. Yet many still face a persistent gap:
Mobile behaviour is shifting from tapping screens to talking to agents and asking AI tools for advice. This means a
Most eCommerce sites are built to launch. Fast checkouts. Clean design. Then what? Traffic gets expensive. Conversion optimisation becomes guesswork.
The eCommerce Forum will be hosting the sector’s top buyers on February 5th, offering you a unique opportunity to meet 1-2-1 with
For the UK’s mid-market DTC brands, payment strategy in isn’t a back-office decision. The mix of wallets, account-to-account options and
If you could identify a potential customer early in their buying journey, before your competitors, what would you do? For
Ask anyone at eCommerce Forum what ‘good’ payment acquiring looks like and the answer is usually the same: they work, they scale,
Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in
Choosing a B2B eCommerce platform is a high-stakes decision. It shapes how your business operates for years, yet choices are
Personalising content according to learning styles is just one way AI could enhance the customer journey for eCommerce clients. Joseph
The East of England Co-op has introduced a new button on their self-checkouts which allows shoppers to donate money straight to their local
Enterprise commerce leaders are under intense pressure to do more with less. Growth targets are rising, but so are technology