AI is already shopping for your customers. Is your brand ready for agentic commerce?
SOZO’s Marketing Director, Joseph Hirst, explores how recent developments from Google, Shopify, Meta and OpenAI are changing how people discover, compare,
SOZO’s Marketing Director, Joseph Hirst, explores how recent developments from Google, Shopify, Meta and OpenAI are changing how people discover, compare,
Payment processing has become a critical component of customer experience, conversion optimisation and commercial performance. Consumers increasingly expect fast and
A few years ago, AI strategies for Shopify stores mostly revolved around content. Merchants used AI to write product descriptions
In this edition of 5 Minutes With…, we speak to David Benaïnous, Sales Director at Brevo, about the industry’s biggest
For retailers and e-commerce businesses, customer loyalty is no longer a secondary concern; it is a commercial imperative. As acquisition
Summer is finally here and that means one thing – The eCom Mixer is is just around the corner! Mark your calendar
When the Consumer Duty first came into force in July 2023, it dominated regulatory discussion across financial services. But the
Retailers are being urged to prioritise transparency and human oversight as AI-powered shopping assistants become increasingly embedded in the online
For retailers and payment leaders, Apple Pay, Google Pay, PayPal and other digital wallet options are increasingly influencing conversion rates,
Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in
Influencer marketing has changed quickly. What used to be a fairly experimental channel now sits much closer to the centre
Retailers are facing mounting pressure to overhaul returns strategies as new research reveals a sharp rise in ‘serial returners’ among
Mobile wallets have already become a mainstream part of the UK e-commerce experience, but for many retailers at the eCommerce
We’re thrilled to invite you to The Mixer – an exclusive networking event designed for top professionals and suppliers in the eComm
For large multi-brand retailers at the eCommerce Forum, A/B testing is becoming a core capability for driving growth across diverse