November is SEO and Payment Solution Software Month on eCommerce & Payments Briefing – Here’s how to get involved!
Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in November we’ll be focussing on SEO and Payment Solution Software. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if you’re an […]
Manual tasks are holding marketplace sellers back, says study
Seller trends among top e-commerce brands and retailers show that while they are expanding rapidly across marketplaces, outdated manual processes are eroding profitability and slowing growth. That’s according to ChannelEngine’s Marketplace Seller Trends Report 2025, a large-scale study of e-commerce leaders across the US and Europe. The inefficiencies pinpointed in the study are a year-round problem […]
Retail Marketing Optimisation: Using Real-Time Transaction Insights to Drive Success
The next wave of tailored retail experiences is being fuelled not just by browsing behaviour or loyalty data, but by real-time transaction insights. As retailers look to strengthen their retail marketing strategy, account issuing is becoming a powerful way to understand customer behaviour beyond the point of purchase. Through branded payment cards and digital wallets, […]
Attend the eComm Mixer at the eCommerce Forum in February to help grow your network
Will you be joining us in February for the highly anticipated Ecom Mixer – the must-attend event for the eCommerce industry? From 5 PM onwards, join us at The Sipping Room, London for an evening of networking and much more: Arrival & Welcome – Step into a lively atmosphere, and enjoy a complimentary drink as the evening begins. Networking Unleashed – With […]
Can Omnichannel Personalisation Really Make a Difference in Customer Experience?
Customers expect brands to recognise them wherever they shop: online, in-store or via mobile. Omnichannel personalisation in eCommerce means using connected customer data and insights to create consistent, relevant experiences across every channel, allowing retailers to deliver personalised interactions throughout the entire shopping journey. From personalised product recommendations online to tailored offers in-store, omnichannel personalisation […]
October is PPC and Account Issuing Month on eCommerce & Payments Briefing – Here’s how to get involved!
Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in October we’ll be focussing on PPC and Account Issuing & Merchant Solutions. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if […]
3 days left to enter the National DevOps Awards 2025
Celebrate your DevOps achievements at the awards this year . The National DevOps Awards is a platform that welcomes leaders that are setting new standards in agile transformation. They shine a spotlight on teams, and tools that are redefining software delivery. The deadline to enter is just 3 days away, on 19th September. If your team has delivered a project […]
What Is Dynamic Content for eCommerce and How Can It Drive Conversions?
Relevance is everything in a crowded marketplace. Leading retailers are moving beyond static product listings and generic promotions by using dynamic content for eCommerce, personalised merchandising, AI-powered recommendations and behavioural insights to transform product detail pages (PDPs) and category pages into conversion engines. From Static Pages to Dynamic Experiences Historically, PDPs and category pages have […]
eCommerce Forum: Your complimentary delegate pass awaits!
As an industry buyer, there’s a complimentary pass reserved for you to attend the eCommerce Forum. The industry’s top suppliers will be attending to showcase their products and services, and discuss your needs for your upcoming projects. Experience our award-winning networking format featuring exclusive 1-2-1 meetings in a dynamic, curated setting—far beyond the typical trade show. Maximise […]
Self-service and digital chat to eclipse email and phone channels for customer service
Technologies that support digital-first service will overtake traditional channels such as phone and email as the most valuable technologies for customer service and support leaders in the next two years. That’s according to a survey by Gartner, which polled 265 customer service & support leaders conducted in April and May this year, finding that while […]