Digital Customer Engagement Summit returns this October – registration open!
Following its successful debut in 2019, registration is now open for this autumn’s Digital Customer Engagement Summit. Register for your complimentary guest place today. What can I expect? Taking place on October 13th at the Hilton London Canary Wharf, the Digital Customer Engagement Summit allows senior customer service professionals to share forward-thinking ideas, meet new […]
‘Smart window poster’ allows contactless donations on High Street
A ‘smart window poster’ which allows contactless donations to be made to the homeless has been installed for the first time on a British high street. The contactless technology is being trialled at Nationwide’s Union Street branch in Bath, Somerset – which could revolutionise charitable donations. Each tap donates £3 directly to homeless people in […]
Top five trends influencing ecommerce fulfilment
Johannes Panzer, Head of Industry Solutions, Ecommerce, Descartes As ecommerce evolves, customer expectations to get what they want — when, where, and how they want it — will only continue to intensify and further challenge organisations in 2020 and beyond. The times when search and price were the only criteria for purchasing decisions are gone, and […]
Millennials move Magway over the £1 million crowdfunding mark
Magway a British engineering start-up which plans to revolutionise the UK’s freight delivery market with its sustainable network of underground pipes, has exceeded its initial £750,000 crowdfunding target. Magway has smashed through the £1 million mark and has to date attracted over 1,700 investors willing to back the UK’s first underground ecommerce delivery network. Almost […]
SAVE THE DATE: eCommerce Forum Summer 2020
The next eCommerce Forum will be taking place on July 7th at the Hilton London Canary Wharf. Don’t delay! Register here. This could be the most productive day you spend out of the office this year. But we are closing the event this week for applications, so act swiftly if you want to join us. You’ll […]
Your complimentary Smarter Payment Summit guest pass is waiting
There’s a complimentary guest pass reserved for you to attend the Smarter Payments Summit – Can you join 60 of your peers? 8 September – Hilton London Canary Wharf This unique event is entirely FREE for you to attend – simply reserve your place here for the opportunity to:- Source new innovative and budget-saving suppliers […]
Do you fear your company will be left behind by tech in 2020? Many retail business leaders do
It seems British business leaders do not believe their companies are fully up to speed with developing technologies – with only around half (53%) saying they are fully utilising their technology advantage to win business, run efficient systems and attract the best talent. With businesses concerned about how Brexit could have an impact on data […]
Top five trends influencing eCommerce fulfillment
By Johannes Panzer, Head of Industry Solutions, Ecommerce, Descartes As ecommerce evolves, customer expectations to get what they want — when, where, and how they want it — will only continue to intensify and further challenge organisations in 2020 and beyond. The times when search and price were the only criteria for purchasing decisions are gone, […]
Mumsnet increases personalisation for 10 million monthly users
Parenting website Mumsnet is improving the experience for its community with innovative personalisation technology from Kameleoon. This technology enables the commiunity to automate and deliver relevant content and offers to users at key points in their customer journey, based on user behaviour and segmentation. 75% of Mumsnet’s 10 million monthly unique visitors say they visit […]
Do you specialise in Customer Engagement or ePayment Solutions? We want to hear from you!
Each month on eCommerce & Payments Briefing we’re shining the spotlight on a different part of the market – and in February we’ll be focussing on Customer Engagement and ePayment Solutions. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if you’re […]