CHARGEBACKS MONTH: Building a proactive prevention strategy in 2025
Chargebacks remain a significant threat to profitability in the UK’s e-commerce sector, with evolving fraud tactics, shifting customer expectations, and regulatory changes creating a complex landscape. Successful retailers, many of who are attending the eCommerce Forum, are moving beyond reactive dispute handling and instead embracing proactive, end-to-end strategies to prevent chargebacks before they happen… At […]
VIDEO: You can now register for February’s eCommerce Forum
The eCommerce Forum provides a unique experience for professionals who are looking to explore a diverse range of industry solutions and connect with top suppliers, and industry peers in a highly focused and intimate environment. Watch our short attendee experience video to see what you can expect at the event! The event is invitation only, and is entirely free for eCommerce professionals, like […]
Emarsys research points to AI disconnect in UK retail
Over half of UK consumers (57%) have little-to-no trust in brands to use AI responsibly, while 76% say they lack confidence in the data privacy of AI, a 41% drop since 2024. That’s according to new research from SAP Emarsys, which includes insights from 2,000 UK consumers and 250 UK marketers. The findings show a growing disconnect: […]
GOOGLE SHOPPING MONTH: Winning the Buy Box – How to optimise product feeds for success
With competition fiercer than ever in online retail, Google Shopping remains a vital sales channel for e-commerce professionals seeking visibility, clicks, and conversions. But simply having a presence is not enough. Winning the ‘Buy Box’, that top spot in search results, increasingly depends on the precision and quality of your product feed… Product feeds are […]
PAYMENT SERVICE PROVIDER MONTH: One Checkout, Many Methods – Supporting diverse customer preferences through your PSP
As retailers expand internationally and diversify their customer base, supporting a broad range of payment preferences has become central to boosting conversion rates, reducing cart abandonment, and building trust with global shoppers. At the heart of this transformation is the evolving role of Payment Service Providers (PSPs)… A modern PSP does more than simply process […]
August 2025 is Google Shopping and Chargeback Systems Month on eCommerce & Payments Briefing
Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in August we’ll be focussing on Google Shopping & Chargeback Solutions. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if you’re a […]
eCommerce Forum: Save the date for February 2026
Don’t worry if you missed this month’s eCommerce Forum! The next event will be taking place on February 5th 2026 at the Hilton London Canary Wharf. Don’t delay! Register here. It could be the most productive day you spend out of the office next year, so act swiftly if you want to join us. You’ll have […]
SAVE THE DATE: eCommerce Forum – February 2026
Don’t worry if you missed this month’s eCommerce Forum! The next event will be taking place on February 5th 2026 at the Hilton London Canary Wharf. Don’t delay! Register here. It could be the most productive day you spend out of the office next year, so act swiftly if you want to join us. You’ll have […]
Driving DevOps forward by getting recognised
How the National DevOps Awards is driving the discipline of DevOps DevOps today is the engine behind agile transformation, and high-performing digital organisations. Teams are redefining how software is built, tested and deployed. However, in a world where success often happens behind the scenes, recognising hard work is vital. That’s where the National DevOps Awards come in. Now […]
Upp.ai – AI for next generation customer engagement
The use of AI equips brands with tools to optimise consumer engagement across multiple touchpoints, allowing them to understand, interpret and respond to competitive pressure in real-time. AI can also match in-store product performance to ecommerce performance and maximise marketing impact and return on ad spend. Maximise ROI with adaptive AI and product data Leveraging […]