From Black Friday to Bright Futures: Discover the next chapter in online retail at the eCommerce Forum

As the industry reflects on the momentum generated from Black Friday and Christmas, the eCommerce Forum is an opportunity to escape the noise and discover what trends are coming next in a focused, engaging and distraction-free environment. We invite retailers, brands, and technology partners to join us next year as we continue exploring partnerships, ideas and new […]
‘Dangerous disconnect’ in UK retail when it comes to cybersecurity

Independent research from Six Degrees has highlighted what the company says is a ‘dangerous disconnect’ between retailer cyber confidence and real-world cyber resilience. Data from the Six Degrees Retail Whitepaper shows that while most UK retailers are highly confident about their security posture, one in five admit their current defences wouldn’t prevent a cyber-attack. This disconnect has far-reaching impacts because the retail sector […]
This Black Friday, will AI finally make online shopping more inclusive?

As the web begins to evolve into something more conversational and action-driven through AI usage, questions about accessibility are once again coming to the forefront. For people with disabilities, especially those who rely on assistive technologies, the promise of agentic AI, the kind of artificial intelligence capable of taking meaningful action on a person’s behalf, […]
December is Customer Experience and IT Security Month on eCommerce & Payments Briefing – Here’s how to get involved!

Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in December we’ll be focussing on Customer Experience and IT Security. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if you’re a […]
SEO MONTH: AI-Driven Search – How generative engines are reshaping retail SEO

The search landscape has changed more in the last two years than in the previous decade. With the rise of AI-powered search engines such as Google’s Search Generative Experience (SGE), ChatGPT Search, and Microsoft Copilot, consumers are no longer just searching, they’re now conversing, comparing, and converting directly within AI-driven environments. For e-commerce and retail […]
The world’s best solutions await at the Smarter Payments Summit

There’s a complimentary pass reserved for you to attend the Smarter Payments Summit – The industry’s top suppliers will be attending to showcase their products and services, and discuss your needs for upcoming business projects, so don’t miss out! March 4th 2026 London Hilton Canary Wharf Experience our award-winning networking format featuring exclusive 1-2-1 meetings in […]
Retail Index pinpoints ‘fast growth’ retail upstarts

A new Retail Index Top 100 ranking celebrating the UK’s most dynamic retail businesses has been published, ranking matcha-based energy drink brand Perfect Ted claiming the number one position in this year’s ranking of Britain’s fastest growing retailers. Health and wellness companies dominated this year’s list, supported by Retail Week, with beauty, health & wellbeing brands taking 16 of […]
ACCOUNT ISSUING MONTH: Why retailers are becoming financial service providers

The boundary between retail and financial services is disappearing fast. More retailers are launching branded debit cards, credit products, and digital accounts than ever before, powered by fintech partnerships and Banking-as-a-Service (BaaS) platforms. What began as a loyalty extension is rapidly evolving into a new commercial model where retailers don’t just transact: they bank the […]
November is SEO and Payment Solution Software Month on eCommerce & Payments Briefing – Here’s how to get involved!

Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in November we’ll be focussing on SEO and Payment Solution Software. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if you’re an […]
Manual tasks are holding marketplace sellers back, says study

Seller trends among top e-commerce brands and retailers show that while they are expanding rapidly across marketplaces, outdated manual processes are eroding profitability and slowing growth. That’s according to ChannelEngine’s Marketplace Seller Trends Report 2025, a large-scale study of e-commerce leaders across the US and Europe. The inefficiencies pinpointed in the study are a year-round problem […]