CUSTOMER ENGAGEMENT MONTH: The evolving landscape of relationships in online retail
Approaches to customer engagement in the UK’s online retail sector have changed significantly in recent years, fuelled not only by organic evolution, but by unexpected accelerants such as the Covid-19 pandemic. Add rapid technological advancements and changing consumer behaviours into the mix, and retailers have had to continually adapt and innovate their engagement strategies. Here […]
Is online furniture resale the next big thing in UK retail?
The UK’s furniture resale market is forecast to grow by 40.8% between 2022 and 2027 to reach a value of £1,101 million, outpacing the total furniture market, which is set to increase by 7.9% in the same period, driven by growing financial and environmental concerns among consumers. GlobalData’s latest report, ‘UK Sector Series: Furniture Resale […]
If you specialise in Customer Engagement or ePayment solutions we want to hear from you!
Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in January we’ll be focussing on Customer Engagement and ePayment Solutions. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if you’re a […]
CUSTOMER EXPERIENCE MONTH: How online retail Customer Experience has gone to the next level
Online retail in the UK and globally has witnessed a remarkable transformation over the last decade, especially in the realm of customer experience (CX). The evolution of technology, alongside changing consumer expectations, has driven online retailers to reimagine and enhance how they interact with customers. This article explores the key ways in which the approach […]
We have a date for your diary: eCommerce Forum 2024!
The eCommerce Forum, taking place on the 6th February 2024, gives you access to 1-2-1 meetings with innovative suppliers who can help with your upcoming projects, networking breaks to meet new peers and a series of insightful seminar sessions. Your complimentary delegate invitation includes: A full pre-arranged itinerary one-to-one meetings Inspiring seminar programme hosted by […]
SEO MONTH: Where to start when selecting partners and solutions for e-commerce
Search engine optimisation (SEO) is a critical component of digital strategy. For e-commerce brands in the UK, selecting the right SEO partner or solution is a decision that can significantly influence online visibility and business success. Here we outline the essential considerations for e-commerce brands when choosing SEO partners and solutions, based on input from […]
Do you specialise in Customer Experience or IT Security solutions for e-commerce? We want to hear from you!
Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in December we’ll be focussing on Customer Experience and IT Security solutions. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if you’re […]
SEO MONTH: How recent trends have impacted online store marketing
Search Engine Optimisation (SEO) remains a cornerstone of digital marketing, continuously evolving to adapt to new technologies and changing user behaviours. For e-commerce stores, staying abreast of these trends is vital to maintaining visibility and competitiveness. Here we explore key recent trends in SEO and their influence on e-commerce store marketing… One of the most […]
E-commerce trends to watch out for in 2024: Part 1
Gav Winter, CEO of RapidSpike, on how ‘mobile-centric’ will mean more than just your pocket device, why AR/VR/AI and voice commerce will be used to enhance shopping experiences and how sustainability will take centre stage… Everyday AI is revolutionising how we work by seamlessly integrating automation, data-driven decision-making, and personalised experiences into our personal and […]
eCommerce Forum: Act now to secure your free place!
Places are going fast for our eCommerce Forum on 6th February 2024, following on from a sold out July event, so we would like to offer you a complimentary invitation. eCommerce Forum | 6th February 2024 | Hilton Canary Wharf Your complimentary invitation includes: A full pre-arranged itinerary one-to-one meetings Inspiring seminar programme hosted by […]