WEBINAR REWIND: How to solve refund abuse – Rewatch on-demand

Ravelin’s Mark Barlow begins this essential webinar with a simple question for online retailers: Do you think you have a refund problem? Well, if you don’t think you have, then it’s because you’re not looking hard enough. This introduction sets up a sobering reality check for anyone involved in retail, but also promises to reveal […]
You’ll be in good company at the eCommerce Forum this February!

The eCommerce Forum is FREE for you to attend, and takes place on the 7th February at the Hilton London Canary Wharf. Register here to secure your place. Want to know who’s already booked to attend? Here are just a few you’ll see in February: Company Job Title Amnesty International Badiani 1932 Cult Mia UK David Lloyd Leisure Plc […]
Do you specialise in Customer Experience or IT Security? We want to hear from you!

Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in December we’ll be focussing on Customer Experience and IT Security. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if you’re a […]
WEBINAR: How to solve refund abuse

Refund abuse is at an all-time high and it’s attacking your bottom line! Unfortunately, it’s rarely a straightforward challenge. Thankfully, Ravelin’s Chief Product Officer, Mark Barlow, is here to simplify it all. Refund behaviour ranges from legitimate refunds to opportunistic abuse and hardened fraudulent activity. You want to balance cutting out the abuse with retaining […]
Energy-saving product high on public agenda this Black Friday

UK shoppers are planning to hunt for energy-saving bargains, including blankets and small space heaters, on Black Friday this year. According to new research announced today by quantilope, the research platform that automates advanced research methodologies, more than a quarter (28%) of shoppers plan to buy products to help save on their energy bills this […]
Join these great companies at the eCommerce Forum in February!

Don’t miss out on the chance to join other senior eCommerce professionals this upcoming February, at the eCommerce Forum! It is FREE for you to attend, and takes place on the 7th February at the Hilton London Canary Wharf. Register here to secure your place. Want to know who’s already booked to attend? Here are just a few you’ll see […]
eCommerce and retail ‘facing digital skills gap’

Demand for digitally skilled workers in UK vertical industries including technology, finance, ecommerce and retail, is outgrowing the level of digital skills available. Yet, only half (51%) of British companies within these vertical industries are willing to spend more than £25,000 on recruitment and learning and development (L&D) combined, to boost skills such as cybersecurity, […]
Do you specialise in SEO or Payment Solution Software? We want to hear from you!

Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in November we’ll be focussing on SEO and Payment Solution Software. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if you’re a […]
eCommerce Forum: Register now for February’s essential event

Your free pass gives you access to the eCommerce Forum, where you can meet with a selection of suppliers to help with your upcoming plans/projects, for 2023 onwards! Date & Venue: 7th February 2023 – Hilton London Canary Wharf This unique event is entirely complimentary for you to attend – simply reserve your place here. Receive a bespoke […]
Nearly one-third of consumers are planning to spend less this Christmas

Twenty-eight percent of consumers are planning to spend less this holiday season and only 10% plan to spend more than previous years, according to a survey by Gartner. For consumers who anticipate spending more, the vast majority of consumers note that it is a result of brands raising prices due to inflation. Gartner surveyed 306 […]