10th July 2025
Hilton London Canary Wharf
5th February 2026
Hilton London Canary Wharf

Join these great brands at the Smarter Payments Summit…

There’s a guest pass reserved for you at the Smarter Payments Summit – Would you like to join the likes of British Airways, HSBC, L’Oreal and Marks & Spencer? Taking place on the 24th April at the Hilton London Canary Wharf, the Summit provides a platform for new business connections. Secure your complimentary place HERE to […]

Poor home delivery performance impacting e-commerce brands

Home delivery performance has slightly improved in 2022/23, but 67% of consumers still face delivery problems that are negatively impacting ecommerce brands. That’s according to Descartes’ second annual consumer sentiment study of ecommerce home delivery, which studied 8,000 consumers across ten European and North American countries. “This past year’s growth slowdown in ecommerce and home delivery has […]

Machine customers: The biggest commerce opportunity of the decade?

Machine customers represent one of the biggest new growth opportunities of the decade, and business leaders must act now to create a path to entry to a business megatrend that will eventually be more significant than the arrival of digital commerce. To take a step back: A machine customer is a non-human economic actor who […]

Successful brands ‘prioritise first-party data and advertising agility’

Gartner has released a list of Genius Brands within its latest Gartner Digital IQ Index, identifying the best-in-class brands across 15 industries, with forty-five of the 1,402 brands analysed categorised as ‘Genius this year. On average, Genius Brands achieved 10.9x more site traffic than their peers in 2022 and grew their revenue by 8.6% in […]

Smarter Payments Summit: New date due to industrial action

Due to industrial action on the rail network, we have moved the Smarter Payments Summit to the 24th April, at the Hilton London Canary Wharf (same venue). Register to attend the FREE Smarter Payments Summit and you’ll be joining the likes ASOS, British Airways, Marks & Spencer and Tesco at the leading event for the payments industry. […]

Co-op adds PayPal for online purchases

Co-op has partnered with PayPal to offer additional choice for shoppers to make purchases of groceries through its online shop. PayPal is now available for shoppers as a payment option for purchases of online home delivery orders and click and collect via Co-op’s online shop – shop.coop.co.uk – enabling shoppers to buy online and pay […]

Luxury brands set to benefit most from China’s re-opening

Luxury brands will continue to focus on China as the expected revival in its economic growth will drive up sales by 6.1% and 6.0% in 2023 and 2024, respectively. GlobalData cites disruptions caused by COVID-19 and China’s stringent measures against the pandemic kept consumers away from stores, some of which had to close temporarily or operate […]

Businesses back away from TikTok ad spend

A benchmarking report from Productsup has identified the top four business priorities for creating strong customer experiences in 2023. The report is based on a survey of 755 senior decision-makers from 16 countries – either personally responsible for or reporting to those responsible for – managing product information at their organization.   Productsup’s latest study reveals where businesses […]