INDUSTRY SPOTLIGHT: Vonage omnichannel APIs

Frictionless omnichannel communication starts with Vonage APIs. Create customer journeys through conversations, and deliver engaging, frictionless, multichannel shopping experiences that drive customer acquisition, engagement and loyalty. Leverage easy to use APIs to embed messaging, voice, verification, fraud detection, automated alerts and customer insights into every interaction to simplify the buying journey. Learn more about APIs […]
Unveil an omnichannel customer experience in E-commerce with an integrated supply chain: InspireXT’s remarkable journey to success

In today’s hyper-digital and social media-driven landscape, our buying preferences and aspirations are profoundly shaped by the experiences we encounter on our preferred channels. As a result, leading multi-channel retailers and E-commerce powerhouses are prioritising the seamless availability of their products across all channels also known as an omnichannel experience, thus, providing customers with accessible […]
Retail recalibration ‘key to success’ in hybrid customer era

82% of in-store purchases are influenced by online channels, according to latest research from Manhattan Associates. The omnichannel commerce specialist has revealed the findings of its latest international research, highlighting the need for retailers to keep up with the pace of evolving consumer expectations. It also revealed a retail landscape where the lines between physical […]
Hyper-personal logistics: Omnichannel’s balancing act

Alex MacPherson, Director of Solution Consultancy and Account Management at Manhattan Associates, explores how retailers can find the right balance between the ever-increasing demands for seemingly faster, more personalised brand experiences, while at the same time balancing the need to be more sustainable and environmentally conscious as brands and consumers… Ethical and sustainable behaviour has […]
Limonetik helps Utily.fr, a French moving company startup, expand its payment method options

By Limonetik The COVID-19 crisis has given a fillip to the moving company market. French startup Utily.fr has called on Limonetik, specialised in international payments and marketplace solutions, to set up a multi-instalment payment solution with FLOA, a French banking leader in omnichannel payment. Launched in 2018 and based in Vincennes near Paris, Utily.fr, a […]