10th July 2025
Hilton London Canary Wharf
5th February 2026
Hilton London Canary Wharf

GUEST BLOG: How eCommerce marketers can crack the customer retention code

By Conor McGrath, Head of UK and Nordic Clients at parcelLab The changing nature of business means that few statistics stand the test of time. But one particular figure from over a decade ago by Frederick Reichheld of Bain & Company – originally published in the Harvard Business Review – continues to crop up when […]

Millennials move Magway over the £1 million crowdfunding mark

Magway a British engineering start-up which plans to revolutionise the UK’s freight delivery market with its sustainable network of underground pipes, has exceeded its initial £750,000 crowdfunding target. Magway has smashed through the £1 million mark and has to date attracted over 1,700 investors willing to back the UK’s first underground ecommerce delivery network. Almost […]

Top five trends influencing eCommerce fulfillment

By Johannes Panzer, Head of Industry Solutions, Ecommerce, Descartes As ecommerce evolves, customer expectations to get what they want — when, where, and how they want it — will only continue to intensify and further challenge organisations in 2020 and beyond. The times when search and price were the only criteria for purchasing decisions are gone, […]

OnBuy.com to focus on refurbish electronics

Online marketplace OnBuy.com is to provide more choice for its customers with the introduction of a dedicated department for refurbished electronics for the first time. The company says the move is as a result of consumers increasingly realising the advantages of buying refurbished products, with both sustainability and cost being key drivers. This initiative to […]