2024’s most in-demand e-commerce solutions revealed

Customer Retention, User Experience and Customer Engagement top the list of solutions the UK’s leading e-commerce professionals are sourcing in 2024. The findings have been revealed ahead of the upcoming eCommerce Forum, which takes place on February 6th in London and are based on delegate requirements at the event. Delegates registering to attend were asked […]
How fraudsters are taking advantage of omnichannel retail – and how to fight back

Ever quick to adapt their tactics, fraudsters are wasting no time finding new ways to exploit opportunities in a world of fast digital payments and increasingly connected commerce. Growing instances of fraudsters paying for an item online and then cancelling the payment directly before collecting, or using stolen credit cards and false identities to create […]
Counting the pennies: Why retailers are missing a trick when it comes to cost optimisation

By Hayley Mooney, MD at Crayon From the pandemic to the global recession, the past few years have been marked as a period of upheaval and change for all retailers. This is especially true when it comes to their relationship with modern technologies. In the first throes of the pandemic, the ability to digitalise and […]
The rise of retail pop-up stores

By Emily Farmer, Senior Market Manager UK at Peerspace As summer sales kick off, brands and consumers alike face challenging economic headwinds, many online retailers are ‘getting physical’ when it comes to selling their products. Known as ‘bricks and clicks’, this trend sees brands marrying the mass power of e-commerce with the physical allure of […]
Wish to accelerate your international growth? Webinterpret’s consultants can help

In today’s highly competitive ecommerce landscape, expanding into international markets can be a game-changer for businesses of all sizes. Marketplaces allow selling on international markets with more sales potential and less competition than your domestic one. And the possibility of satisfying unmet demand abroad is one of the most promising worldwide opportunities for online sellers. […]
5 Minutes With… Paul Wickers, CEO at retail vouchers specialist Huggg

Paul Wickers left his banking job to start tech business Huggg, a consumer app proposition that would allow people to ‘send’ someone a coffee using a digital voucher that could be redeemed locally to them. In the latest instalment of our e-commerce & payments industry executive interview series, we talked to Paul about his business, […]
Unveil an omnichannel customer experience in E-commerce with an integrated supply chain: InspireXT’s remarkable journey to success

In today’s hyper-digital and social media-driven landscape, our buying preferences and aspirations are profoundly shaped by the experiences we encounter on our preferred channels. As a result, leading multi-channel retailers and E-commerce powerhouses are prioritising the seamless availability of their products across all channels also known as an omnichannel experience, thus, providing customers with accessible […]
Stand up and fight: How the pandemic forced Huggg Founder Paul Wickers to get creative with e-commerce

By Paul Wickers, Founder at Huggg When I left my banking job to start indie coffee shop chain Huggg, I thought I was prepared for the challenges I would face. Then the pandemic hit and effectively shut my business down overnight. I was left with 3 options – give up; hunker down; or stand up […]
The time for supply chain visibility is now: Where retail can succeed

Supply chain visibility has been a hot innovation topic for more than the last five years, as tracking technology has evolved and more benefits have been identified. But getting past the market hype, what real progress has been made, and what is left to be done to give supply chain and logistics professionals comprehensive visibility […]
Research stresses importance of localisation for online retail success

When it comes to buying from brands online, over four in five consumers won’t buy from a brand that doesn’t offer local language support That’s according to a new report released by RWS, which asked 6,500 global consumers about their online habits and how they like to engage with online businesses. RWS’s Unlocking Global Understanding […]