A/B Testing, Shipping and Customer Retention & Loyalty top the list of solutions the UK’s leading eCommerce professionals are sourcing in 2022.

The findings have been revealed ahead of the next eCommerce Forum and are based on delegate requirements at the event.

Delegates registering to attend were asked which areas they needed to invest in during 2022 and beyond.

A significant 40% are looking to invest in A/B Testing and Shipping solutions, while 35% are looking for Customer Retention & Loyalty solutions.

Just behind were Multichannel, Shopping Cart and Chatbot solutions.

% of delegates at the eCommerce Forum sourcing certain products & solutions (Top 10):

A/B Testing Solutions 

Shipping

Customer Retention & Loyalty 

Multichannel

Shopping Carts

Chatbots

Delivery options

eCommerce Cloud Solutions

Personalisation 

Conversion Rate Optimisation 

To find out more about the eCommerce Forum, which takes place on July 5th visit https://ecommerce-forum.co.uk.