Co-op adds PayPal for online purchases • eCommerce Forum | Forum Events Ltd
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  • Co-op adds PayPal for online purchases

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    Co-op has partnered with PayPal to offer additional choice for shoppers to make purchases of groceries through its online shop.

    PayPal is now available for shoppers as a payment option for purchases of online home delivery orders and click and collect via Co-op’s online shop – – enabling shoppers to buy online and pay for their purchase with PayPal quickly and easily, without having to enter their credit card or financial details.

    The convenience retailer launched its online shop in 2019 and has since expanded at pace. It now offers an online service through more than 2,000 stores in communities across the UK. Groceries are picked fresh in the local store, and with its focus on ‘quick convenience’ orders are available for either home delivery locally or click and collect, often in a matter of minutes.

    Co-op claims its ‘quick convenience’ model has grown at pace, through its own online shop and with partners including: Amazon Prime; Deliveroo; Uber Eats and, autonomous robot deliveries with Starship Technologies. In December, Co-op announced a new partnership with Just Eat, which will roll-out to around 1,000 stores later this year.

    In addition to PayPal, payment options available through Co-op’s online shop include: Google Pay, Apple Pay, Mastercard and Visa.

    Paul Fletcher, Co-op’s Head of Payments, said: “We are continually looking for new ways to innovate and meet the needs of our Members and customers, and developing quick, convenient and flexible options online is a core part of our approach. Our work with PayPal will now offer additional payment options which are simple, safe, secure and, trusted by millions of UK shoppers, offering further online choice for time-pressed consumers however they choose to shop with us.”

    Vincent Belloc, Managing Director, PayPal UK, added: “PayPal has 32 million active accounts in the UK, and is trusted by shoppers who buy, sell, and send money—without sharing their financial information. E-commerce has always been about giving consumers a convenient way to buy what they want, when they want, and being able to pay for it how they want. We could not be more delighted to collaborate with Co-op to offer additional convenience and choice online for communities across the UK when they shop for groceries.”

    Chris Conway, eCommerce Director, Co-op, explained: “Co-op stores are well placed in the heart of local communities to provide quick, easy and convenient home deliveries and, click and collect. Whether it is a full grocery shop, those last-minute top-ups and forgotten items or, meals and treats for evenings at home, we are committed to exploring new ways to increase access to our products and services and create flexible options online for consumers. With our members and customers leading busy lives, delivering with ease and speed in a safe and secure way is a cornerstone of our quick convenience approach.”

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