eCommerce pushes retail sales higher in July
The post-lockdown bounce back for UK retail continued into a second month in July, though the growth was more attributable to online than the reopening of bricks and mortar High Street stores. That’s according to the latest BRC–KPMG retail sales monitor, which showed that a Total basis, UK retail sales increased by 3.2% in July, […]
Mastering the art of cost-saving in customer service
As lockdown continues to ease, it pays to keep an eye on the pennies. Puzzel‘s Thomas Rødseth outlines 5 ways to achieve all-round efficiencies in customer service… It’s taken years for contact centres to shake off their negative cost centre image, and now, life with COVID-19 has thrown a spanner in the works. The challenges of […]
Smarter Payments Summit – 3 weeks to go!
We have a place reserved for you at next month’s virtual Smarter Payments Summit – can you join us and 60 of your industry peers? Tuesday 8th September – please RSVP here. Your attendance is entirely flexible and will allow you to source budget-saving and innovative solution providers to prepare for every eventuality. Plus, you can […]
Do you specialise in Google Shopping or Chargeback Systems? We want to hear from you!
Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in September we’ll be focussing on Google Shopping and Chargeback Systems. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if you’re a […]
UK consumers set to stick to online stores post-lockdown
Lockdown has led to the UK becoming a nation of online shoppers – with millions planning to continue their digital spending spree despite restrictions being lifted. A study of 2,000 adults found 61 per cent shopped online more than usual during lockdown, with a staggering nine in 10 planning to shop as much online, if […]
Why brands and manufacturers shouldn’t ignore Direct-to-Consumer eCommerce
By Andy McCaul, Director, The Bigger Boat COVID-19 has hit all kinds of sectors hard and fast. Businesses struck in particular – such as travel, restaurants and pubs – have a long and hard road ahead of them which, for many organisations, may seem impossible. Retail is right up there too. A lot of businesses saw […]
Embrace the future of payments with Utrust
By Utrust When the time comes to select a payment service provider, there are questions to be asked. What fees will you be paying? What markets do they open up? Are they worth it? Sometimes, the answers are as opaque as the services themselves. Utrust is the partner you need and we add value to […]
The eCommerce Forum will be back in February – Join us in person or virtually!
Register for your complimentary guest pass for the hybrid eCommerce Forum today! The Summit allows senior eCommerce professionals to share forward-thinking ideas, meet new partners and discover new ways to underpin their strategies. Your free guest pass includes: A bespoke itinerary of relaxed, 1-2-1 meetings with innovative and budget savings suppliers who you would like to meet and […]
WEBINAR REWIND: Direct to Consumer Ecommerce in a Post-Covid19 Landscape
If you missed last week’s Maginus webinar don’t worry – You can now re-watch the entire session online! This is a time of uncertainty. We’re seeing a drastic shift in the retail landscape which is affecting businesses of all shapes and sizes. This is why a Direct-to-Consumer channel should be considered as an insurance policy […]
Attend the Smarter Payments Summit virtually – Register today!
Have you secured your place at the upcoming Smarter Payments Summit? This event is now virtual, so you can attend remotely via a video link! 8th September – RSVP here to secure your place. The Smarter Payments Summit is a highly focused event that brings the payments transaction industry together for virtual business meetings and interactive webinars. […]
