Upskill your career with our online courses for e-commerce professionals – fully revised & updated for 2026
Did you know we have a wide selection of online courses tailored specifically for the eCommerce sector, enabling you to both amass new skills and improve existing ones in 2026 and beyond – log in and start learning today! These are specially-curated online courses designed to help you and your team improve expertise and learn […]
In January 2026 we’re covering Customer Engagement Solutions and ePayments on eCommerce & Payments Briefing – Make sure your solutions are part of it!
Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in January we’ll be focussing on Customer Engagement Solutions and ePayment Solutions. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if you’re […]
Baskets being abandoned due to accessibility issues
Research has indicated that accessibility issues are causing shoppers to abandon online purchases during the busiest retail periods of the year. The research, conducted by AccessiWay, highlights how design and accessibility barriers shape online behaviour and suggests that improving accessibility could make Black Friday and January sales more profitable for businesses. Among shoppers with disabilities, 76% report that […]
IT SECURITY MONTH: Bot Threats 3.0 – Stopping AI-driven fraud, scalping and account takeover in e-commerce
Bot activity has become one of the most disruptive and costly security challenges for e-commerce retailers. What began a decade ago as relatively simple scripts scraping prices or testing stolen passwords has evolved into a sophisticated, AI-enabled threat landscape. As we move into 2026, bot attacks are no longer crude or easily detected. They are […]
From Black Friday to Bright Futures: Discover the next chapter in online retail at the eCommerce Forum
As the industry reflects on the momentum generated from Black Friday and Christmas, the eCommerce Forum is an opportunity to escape the noise and discover what trends are coming next in a focused, engaging and distraction-free environment. We invite retailers, brands, and technology partners to join us next year as we continue exploring partnerships, ideas and new […]
‘Dangerous disconnect’ in UK retail when it comes to cybersecurity
Independent research from Six Degrees has highlighted what the company says is a ‘dangerous disconnect’ between retailer cyber confidence and real-world cyber resilience. Data from the Six Degrees Retail Whitepaper shows that while most UK retailers are highly confident about their security posture, one in five admit their current defences wouldn’t prevent a cyber-attack. This disconnect has far-reaching impacts because the retail sector […]
This Black Friday, will AI finally make online shopping more inclusive?
As the web begins to evolve into something more conversational and action-driven through AI usage, questions about accessibility are once again coming to the forefront. For people with disabilities, especially those who rely on assistive technologies, the promise of agentic AI, the kind of artificial intelligence capable of taking meaningful action on a person’s behalf, […]
December is Customer Experience and IT Security Month on eCommerce & Payments Briefing – Here’s how to get involved!
Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in December we’ll be focussing on Customer Experience and IT Security. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if you’re a […]
SEO MONTH: AI-Driven Search – How generative engines are reshaping retail SEO
The search landscape has changed more in the last two years than in the previous decade. With the rise of AI-powered search engines such as Google’s Search Generative Experience (SGE), ChatGPT Search, and Microsoft Copilot, consumers are no longer just searching, they’re now conversing, comparing, and converting directly within AI-driven environments. For e-commerce and retail […]
The world’s best solutions await at the Smarter Payments Summit
There’s a complimentary pass reserved for you to attend the Smarter Payments Summit – The industry’s top suppliers will be attending to showcase their products and services, and discuss your needs for upcoming business projects, so don’t miss out! March 4th 2026 London Hilton Canary Wharf Experience our award-winning networking format featuring exclusive 1-2-1 meetings in […]