5 Minutes With… Moshe Winegarten, Chief Revenue Officer at Ecommpay
Joining Ecommpay in 2022 to scale the company’s robust and innovative products, Moshe (pictured, above) is a global payments expert with extensive experience in FinTech across consumer and commercial banking and payments, for companies including Visa, Barclaycard and Accenture. His roles have spanned strategy, product, sales, business development, and customer engagement and management. An established […]
eCommerce Forum – July 2025: Everything you need to know!
The next event will be taking place on July 10th 2025 at the Hilton London Canary Wharf: It could be the most productive day you spend out of the office this year, so act swiftly if you want to join us! The eCommerce Forum is a focused event that brings key ecommerce and digital managers […]
MOBILE OPTIMISATION MONTH: Moving beyond responsive design for true mobile first retail experiences
Mobile commerce dominates the retail landscape, with more customers shopping via smartphones than ever before. While responsive design – ensuring websites adjust to different screen sizes – was once the gold standard, today’s consumers expect mobile-first experiences that prioritise speed, convenience, and seamless transactions. E-commerce brands must go beyond basic mobile optimisation to create truly engaging and […]
Neonomics snaps up open banking specialist Ordo
The Neonomics Group has completed the acquisition of Ordo, the UK-based open banking payments and data service provider. Founded by the former management team of the UK Faster Payments scheme, Ordo is an FCA authorised open banking payments innovator and one of the very first to be licensed as such in the UK. Ordo delivers […]
Join us at Europe’s largest merchant payments conference
Connect with 1,500+ payment professionals, 500+ big merchants, and 160+ speakers at the Merchant Payments Ecosystem. 📍 March 2025, Berlin New in 2025: Save 10% now! Use code: sps10. https://www.merchantpaymentsecosystem.com/get-ticket #mpe2025
CUSTOMER ENGAGEMENT MONTH: Building lasting relationships using AI and ML
Customer engagement strategies are more critical than ever for standing out in a crowded e-commerce market. Personalisation and loyalty programs are two pillars driving deeper connections with customers, fostering trust, and enhancing long-term retention. Delegates attending the eCommerce Forum are leveraging advanced and creative approaches to deliver bespoke experiences and build lasting relationships – here’s […]
eCommerce Forum: Final Call for delegate places!
There is now limited availability to join us in February at the eCommerce Forum, where top speakers such as Oliver Kenyon, Co-founder at ConversionWise, will be sharing their experience and knowledge – register today! 4th February | Hilton London Canary Wharf | Free attendance Book Now! (Places are limited) Seminar Overview “Unlocking $100M+ in Extra Sales” The secret tool we used to capture […]
February 2025 is Mobile Optimisation and Mobile Payments Month on eCommerce & Payments Briefing – Here’s how to get involved!
Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in February we’ll be focussing on Mobile Optimisation and Mobile Payments Solutions. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if you’re […]
CUSTOMER ENGAGEMENT MONTH: Leveraging Chatbots and Live Support to boost engagement in 2025
In 2025 customer expectations will be higher than ever. One of the most transformative trends reshaping the industry is conversational commerce – the use of chatbots, live chat, and voice assistants to provide personalised, real-time interactions. For e-commerce and payments professionals, adopting these tools is essential to enhance customer engagement, streamline service, and drive sales… What […]
CASE STUDY: Brands encouraged to prioritise the silent majority
Almost three-in-five (58%) UK consumers are ‘silently loyal’ to brands — regularly purchasing from them while never recommending them publicly. That’s according to the SAP Emarsys Customer Loyalty Index (CLI), which surveyed over 2,000 UK consumers, revealing that so called ‘silent loyalty’ has increased among UK consumers since 2022, from 56% to 58% in 2024. Unsurprisingly, it can be […]
