December is Customer Experience and IT Security Month on eCommerce & Payments Briefing – Here’s how to get involved!

Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in December we’ll be focussing on Customer Experience and IT Security. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if you’re a […]
SEO MONTH: AI-Driven Search – How generative engines are reshaping retail SEO

The search landscape has changed more in the last two years than in the previous decade. With the rise of AI-powered search engines such as Google’s Search Generative Experience (SGE), ChatGPT Search, and Microsoft Copilot, consumers are no longer just searching, they’re now conversing, comparing, and converting directly within AI-driven environments. For e-commerce and retail […]
The world’s best solutions await at the Smarter Payments Summit

There’s a complimentary pass reserved for you to attend the Smarter Payments Summit – The industry’s top suppliers will be attending to showcase their products and services, and discuss your needs for upcoming business projects, so don’t miss out! March 4th 2026 London Hilton Canary Wharf Experience our award-winning networking format featuring exclusive 1-2-1 meetings in […]
Retail Index pinpoints ‘fast growth’ retail upstarts

A new Retail Index Top 100 ranking celebrating the UK’s most dynamic retail businesses has been published, ranking matcha-based energy drink brand Perfect Ted claiming the number one position in this year’s ranking of Britain’s fastest growing retailers. Health and wellness companies dominated this year’s list, supported by Retail Week, with beauty, health & wellbeing brands taking 16 of […]
ACCOUNT ISSUING MONTH: Why retailers are becoming financial service providers

The boundary between retail and financial services is disappearing fast. More retailers are launching branded debit cards, credit products, and digital accounts than ever before, powered by fintech partnerships and Banking-as-a-Service (BaaS) platforms. What began as a loyalty extension is rapidly evolving into a new commercial model where retailers don’t just transact: they bank the […]
November is SEO and Payment Solution Software Month on eCommerce & Payments Briefing – Here’s how to get involved!

Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in November we’ll be focussing on SEO and Payment Solution Software. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if you’re an […]
Manual tasks are holding marketplace sellers back, says study

Seller trends among top e-commerce brands and retailers show that while they are expanding rapidly across marketplaces, outdated manual processes are eroding profitability and slowing growth. That’s according to ChannelEngine’s Marketplace Seller Trends Report 2025, a large-scale study of e-commerce leaders across the US and Europe. The inefficiencies pinpointed in the study are a year-round problem […]
ACCOUNT ISSUING MONTH: How transaction data from issued accounts is driving smarter retail marketing

The next wave of tailored retail experiences is being fuelled not just by browsing behaviour or loyalty data, but by real-time transaction insights. Through account issuing, where retailers offer customers branded payment cards or digital wallets, brands are gaining a direct window into spending patterns that extend far beyond their own ecosystem… This marks a […]
Attend the eComm Mixer at the eCommerce Forum in February to help grow your network

Will you be joining us in February for the highly anticipated Ecom Mixer – the must-attend event for the eCommerce industry? From 5 PM onwards, join us at The Sipping Room, London for an evening of networking and much more: Arrival & Welcome – Step into a lively atmosphere, and enjoy a complimentary drink as the evening begins. Networking Unleashed – With […]
PERSONALISATION MONTH: How retailers are unifying customer experiences across digital and physical touchpoints

Customers expect brands to recognise them wherever they shop: online, in-store, or via mobile. Retailers that once treated digital and physical channels as separate now understand that the real opportunity lies in unifying data and experiences across every touchpoint. Omnichannel personalisation is now a competitive necessity… Connecting Online Behaviour to In-Store Journeys The foundation of […]