ACCOUNT ISSUING MONTH: How transaction data from issued accounts is driving smarter retail marketing
The next wave of tailored retail experiences is being fuelled not just by browsing behaviour or loyalty data, but by real-time transaction insights. Through account issuing, where retailers offer customers branded payment cards or digital wallets, brands are gaining a direct window into spending patterns that extend far beyond their own ecosystem… This marks a […]
Attend the eComm Mixer at the eCommerce Forum in February to help grow your network
Will you be joining us in February for the highly anticipated Ecom Mixer – the must-attend event for the eCommerce industry? From 5 PM onwards, join us at The Sipping Room, London for an evening of networking and much more: Arrival & Welcome – Step into a lively atmosphere, and enjoy a complimentary drink as the evening begins. Networking Unleashed – With […]
PERSONALISATION MONTH: How retailers are unifying customer experiences across digital and physical touchpoints
Customers expect brands to recognise them wherever they shop: online, in-store, or via mobile. Retailers that once treated digital and physical channels as separate now understand that the real opportunity lies in unifying data and experiences across every touchpoint. Omnichannel personalisation is now a competitive necessity… Connecting Online Behaviour to In-Store Journeys The foundation of […]
October is PPC and Account Issuing Month on eCommerce & Payments Briefing – Here’s how to get involved!
Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in October we’ll be focussing on PPC and Account Issuing & Merchant Solutions. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if […]
3 days left to enter the National DevOps Awards 2025
Celebrate your DevOps achievements at the awards this year . The National DevOps Awards is a platform that welcomes leaders that are setting new standards in agile transformation. They shine a spotlight on teams, and tools that are redefining software delivery. The deadline to enter is just 3 days away, on 19th September. If your team has delivered a project […]
PERSONALISATION MONTH: Using dynamic content to drive conversions on PDPs and category pages
Relevance is everything in a crowded marketplace. Leading retailers are no longer relying on static product listings or generic promotions. Instead, they are embracing personalised merchandising, including the use of dynamic content, AI-powered recommendations, and behavioural insights, to transform product detail pages (PDPs) and category pages into conversion engines… From Static to Dynamic Historically, PDPs […]
eCommerce Forum: Your complimentary delegate pass awaits!
As an industry buyer, there’s a complimentary pass reserved for you to attend the eCommerce Forum. The industry’s top suppliers will be attending to showcase their products and services, and discuss your needs for your upcoming projects. Experience our award-winning networking format featuring exclusive 1-2-1 meetings in a dynamic, curated setting—far beyond the typical trade show. Maximise […]
Self-service and digital chat to eclipse email and phone channels for customer service
Technologies that support digital-first service will overtake traditional channels such as phone and email as the most valuable technologies for customer service and support leaders in the next two years. That’s according to a survey by Gartner, which polled 265 customer service & support leaders conducted in April and May this year, finding that while […]
PERSONALISATION MONTH: How retailers are moving from segments towards 1:1 personalisation
In the race to meet rising customer expectations and drive incremental revenue, personalisation has become a strategic priority for retailers. But the bar has moved again. Leading brands are moving beyond audience segmentation and instead embracing true 1:1 personalisation: tailoring every digital touchpoint to the individual, in real time. This shift has been driven by […]
September is Personalisation and Artificial Intelligence Month on eCommerce & Payments Briefing – Here’s how to get involved!
Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in September we’ll be focussing on Personalisation and Artificial Intelligence Solutions. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if you’re a […]