10th July 2025
Hilton London Canary Wharf
5th February 2026
Hilton London Canary Wharf

PCI DSS: Why it pays to comply

By Rob Crutchington, Managing Director, Encoded For customers to buy from an organisation either in person, online or via a contact centre they need to be confident that their payment cards will not be compromised, their personal details are secure and their identities cannot be stolen.  PCI DSS was created to protect consumers and merchants […]

Registration open for eCommerce Forum 2022 – Secure your place today

The eCommerce Forum provides a platform for senior industry professionals and their suppliers – for one-to-one business meetings, learning and networking. February 8th 2022 – London Hilton Canary Wharf Join us entirely for free and enjoy benefits such as; – An itinerary of one-to-one meetings with solution providers – A seat at our industry seminar […]

UK online sales ‘will settle at £12.8bn’

Shoppers may be flooding back to High Streets and shopping centres, but online sales are still booming. That’s according to ParcelHero research, which says our shopping habits post-Covid will result in e-commerce levelling out at around 25% of all retail sales. That means that UK internet sales will be worth around £12.8bn annually. ParcelHero’s Head […]

Do you specialise in Personalisation or Artificial Intelligence? We want to hear from you!

Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in September we’ll be focussing on Personalisation and Artificial Intelligence. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if you’re a Personalisation […]

The Smarter Payments Summit is imminent – Claim one of the final delegate places!

The Smarter Payments Summit can help you to explore the latest innovations, including: card payment solutions, epayments, fraud, mobile payments, payment networks and many more. DATE & VENUE: 8th September – Hilton London Canary Wharf TIME: 8am-5pm Your reserved pass includes; – A corporate “speed-dating” itinerary of one-to-one meetings with solution providers – A seat at our industry […]

Take an end-to-end approach to Customer Support

By eDesk A global pandemic and events such as the Ever Given saga have shone a light on the connected nature of the eCommerce ecosystem as our industry flexes and adapts to balance supply and demand. But in the highly competitive era of same day shipping and growing customer demands, online sellers need to respond […]

5 Minutes With… Linnworks CEO Callum Campbell

In the latest instalment of our eCommerce industry executive interview series, we spoke to Linnworks CEO Callum Campbell about his company, the challenges the sector has faced over the last 12 months and its biggest opportunities going forward… Tell us about your company, products and services. Linnworks is a leading commerce automation platform that works […]

Are you ready for next month’s Smarter Payments Summit?

Within the payment transaction industry, keeping up with the latest technologies is key – the Smarter Payments Summit can help you to explore the latest innovations, including: card payment solutions, epayments, fraud, mobile payments, payment networks and many more. DATE & VENUE: 8th September – Hilton London Canary Wharf TIME: 8am-5pm Your reserved pass includes; – A corporate […]

eCommerce solutions: 2021 buying trends revealed

A/B testing, CRM and Customer Retention & Loyalty top the list of solutions the UK’s leading eCommerce professionals are sourcing in 2021. The findings have been revealed after the last eCommerce Forum and are based on delegate requirements at the recent 2021 event. Delegates registering to attend the event were asked which areas they needed […]