In data we trust: Building customer confidence in a digital economy
Richard Menear, CEO, Burning Tree In the modern, digital world, online shopping is becoming the norm within the retail market. Accelerated by the pandemic, the UK’s proportion of online retail sales soared to the highest on record, reaching 35.2% in January 2021. And with digitisation continuing to evolve the online shopping experience, it is unlikely that we […]
Learn from the best at next month’s eCommerce Forum
There are just a handful of delegate places left for next month’s eCommerce Forum – don’t miss out on expert insight for our great line up of speakers, including Shopify, Furniture Box and Bluebella. The seminar schedule includes:- Marketing cost vs turnover: a customer centric approach to data With the end of third party tracking in sight […]
Brand success in 2022 ‘requires an understanding of mood, monotony and motivation’
Team Lewis has launched its latest trends guide in partnership with market research firm GWI, looking into how today’s multi-moment audience is evolving and the changes the pandemic has brought about in today’s marketing multiverse. Markets covered in the report include Australia, Belgium, France, Germany, Hong Kong, Italy, Malaysia, Netherlands, Portugal, Singapore, Spain, UK and […]
What are the key retail supply chain trends for 2022?
The past two years have been turbulent for online retailers. From surging demand to supply chain disruption and now soaring prices, fulfilment models remain under unprecedented pressure. With environmental commitments likely to be required by governments in response to COP26, what are the key supply chain trends for 2022? Emma Dempsey, CEO, James and James Fulfilment takes a […]
Do you specialise in Mobile Optimisation or Mobile Payments? We want to hear from you!
Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in February we’ll be focussing on Mobile Optimisation and Mobile Payments. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if you’re a […]
Online retail’s key supply chain challenges for 2022 – And how to overcome them
The past two years have been turbulent for online retailers. From surging demand to supply chain disruption and now soaring prices, fulfilment models remain under unprecedented pressure. With environmental commitments likely to be required by governments in response to COP26, what are the key supply chain trends for 2022? Emma Dempsey, CEO, James and James Fulfilment takes a […]
How To: Deliver a better customer experience in 2022
Lucia Juliano, Head of CPG research at Toluna, outlines what the retail industry can expect in 2022 and what retailers need to know so that they can deliver a better customer experience and on their brand promise…. The continual disruption brought by the pandemic has made it an eventful year for UK retail in 2021. With household costs and inflation rising, as […]
What comes next for retailers: Experts have their say on what 2022 will bring
There is no doubt that the last two years have been incredibly challenging for many of those operating in the retail industry. Intermittent lockdowns, enforced high street closures and reduced footfall meant that even the strongest of retail giants struggled. And just when we thought it was all over, the new Omicron strain has brought […]
Do you specialise in Customer Engagement or ePayment Solutions? We want to hear from you!
Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in January we’ll be focussing on Customer Engagement and ePayment Solutions. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if you’re a […]
eCommerce Forum: Just a handful of places left for next month’s event!
The eCommerce Forum is just a month away – it’s completely free to attend and will give you the connections you need for success in 2022. 8th February 2022 – Hilton London Canary Wharf / Virtual attendance Your free pass includes; an itinerary of 1-2-1 meetings with budget-saving suppliers, access to a series of seminars led by […]
