Only 41% of UK shoppers believe that AI is having a positive impact on their retail experiences
Less than half (41%) of UK shoppers believe that AI is having a positive impact on their retail experiences. Despite this, more than two-thirds (70%) prefer brands that offer personalised recommendations – a common use case for AI in retail. That’s according to a new study by SAP Emarsys, which surveyed over 2,000 UK shoppers. […]
Starting points for personalisation for e-commerce stores
In a digital age defined by an abundance of choice, personalisation has become a key differentiator for e-commerce stores. Personalisation refers to the tailoring of a service or product to accommodate specific individuals, sometimes tied to groups or segments of individuals. Here are some starting points for optimising your offering… Understand Your Customer: This is […]
Everything you need to know about Chargeback Systems
E-commerce transactions fly at lightning speed, and the potential for discrepancies grows in parallel. For online businesses, it’s crucial to have protective mechanisms in place, and one such essential tool is the chargeback system. Here, we outline the primary uses of chargeback systems and how they can benefit e-commerce operations… Chargebacks are designed as a […]
Driving eCommerce Success: The benefits of Google Shopping for your brand
As the digital marketplace continues to expand, businesses need to seize every opportunity to enhance their online visibility. Google Shopping, an essential service provided by the search engine giant, has emerged as a powerful tool for retailers. This primer explores the key benefits of establishing a Google Shopping presence… 1. Increased Visibility: Google Shopping places […]
Learn from the best at next month’s Smarter Payments Summit
There is only one month to go until the Smarter Payments Summit – book your free place today while they are still available! Join us for a day of building valuable networking opportunities with industry leading solution providers of your choice, as well as attendance to an insightful seminar programme. Seminar sessions include: Elliot Castro […]
Powering Profits through Pixels: How email marketing can bolster retail sales
Despite the rise of social media marketing, email remains a potent and cost-effective tool for retail businesses to drive sales. With the ability to reach customers directly, it still offers retailers an opportunity to foster customer relationships, promote products, and ultimately boost revenues. Here’s how email marketing can help retail businesses sell more… Personalisation: Email […]
Do you specialise in Google Shopping or Chargeback Systems solutions? We want to hear from you!
Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in August we’ll be focussing on Google Shopping and Chargeback Systems. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if you’re a […]
Sports present ‘huge opportunity’ for digital payments
As revenues grow, sports are an area where digital payments could look to consolidate its strength, driven by increased global usage of apps and contactless transactions within venues and stadia. GlobalData’s latest report, ‘Digital Payments in Sport – Thematic Intelligence’ reveals that by 2028, it’s expected that only 9% of payments made globally will be […]
Financial services boosting biometric device shipments post-COVID
Global biometric device shipments fell from 4.1 million in 2019 to 3.4 million in 2021 and recovered slightly to 3.6 million in 2022, with global trends impacting usage in banking, financial services and insurance (BFSI) sectors. According to a new report by technology intelligence firm ABI Research, geopolitical and macroeconomic events, including the conflict in […]
The impact of AI on the payments technology sector
Artificial Intelligence (AI) is revolutionising many industries, and the payments technology sector is no exception. AI-powered technologies are reshaping the way payments are processed, enhancing security, efficiency, and overall customer experience. This article explores the ways in which AI is impacting the payments technology sector and the benefits it brings to businesses and consumers… Fraud […]