5th February 2026
Hilton London Canary Wharf
9th July 2026
Hilton London Canary Wharf

Survey reveals ambivalence to online store loyalties

More than a third of Brits (38%) now purchase indiscriminately online, saying they “don’t care” where they buy from “as long as it works”. That’s according to new research from FullStory, which examines the state of digital experiences across multiple industries around the world, incorporating data from over 7,000 consumers across the UK, USA, Germany, […]

eCommerce Forum: Final call for delegate places!

There are just two delegate spaces left at next month’s free eCommerce Forum – secure your now to meet with the country’s top solution providers! The Forum (7th Feb, London) gives you access to 1-2-1 meetings with innovative suppliers who can help with your upcoming projects, networking breaks to meet new peers and a series of […]

Are you ready for next month’s eCommerce Forum? Register today!

Have you claimed your complimentary guest pass to the upcoming eCommerce Forum? This much-anticipated annual event enables you to meet with a selection of the UK’s best solution providers suppliers to help with your plans/projects for 2023 and beyond! Date & Venue: 7th February 2023 – Hilton London Canary Wharf This unique event is entirely […]

Brand marketers to enter 2023 with an ‘imperative to drive growth in a volatile environment’

Shifting customer behaviours that amplify uncertainty, burdensome cross-functional collaboration that yields worse organisational outcomes and disruptive market dynamics that erode traditional sources of brand value are the three key trends that will impact CMOs in 2023. That’s according to analysis by Gartner, which says the current environment demands a relentless focus on customer value, purposeful evolution of […]

Take your eCommerce career to the next level with these excellent online courses

Our selection of online courses tailored specifically for the eCommerce sector will enable you to both learn new skills and improve existing ones in 2023 and beyond – sign up today! These are specially-curated online courses designed to help you and your team improve expertise and learn new things. The Sales & Marketing online learning […]

Do you specialise in Customer Engagement or ePayment Solutions? We want to hear from you!

Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in January we’ll be focussing on Customer Engagement Solutions and ePayment Solutions. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if you’re […]

UK’s smaller retailers face declining fortunes ahead of peak shopping period’s

Xero is calling on consumers to shop small, following the latest data showing that retail was the only small business sector to record a fall in sales in the year to October. Xero’s Small Business Index, based on anonymised and aggregated data from hundreds of thousands of small businesses, showed that UK retailers experienced a […]

WEBINAR REWIND: How to solve refund abuse – Rewatch on-demand

Ravelin’s Mark Barlow begins this essential webinar with a simple question for online retailers: Do you think you have a refund problem? Well, if you don’t think you have, then it’s because you’re not looking hard enough. This introduction sets up a sobering reality check for anyone involved in retail, but also promises to reveal […]

You’ll be in good company at the eCommerce Forum this February!

The eCommerce Forum is FREE for you to attend, and takes place on the 7th February at the Hilton London Canary Wharf. Register here to secure your place. Want to know who’s already booked to attend? Here are just a few you’ll see in February: Company Job Title Amnesty International Badiani 1932 Cult Mia UK David Lloyd Leisure Plc […]