ENCODED WEBINAR: Are clunky payment processes holding you back?

Are clunky payment processes holding back your eCommerce transactions? Are baskets being abandoned prior to payment? Join Rob Crutchington, CEO of Encoded as he explains how to use the latest payment technology to avoid abandoned baskets and reduce payment fees into the bargain. Sign up for Encoded’s webinar on Thursday 11 April 2024 at midday to learn […]
CRO MONTH: From Clicks to Customers – Mastering Conversion Rate Optimisation in E-commerce

In the world of e-commerce, every click counts. Converting website visitors into paying customers is the lifeblood of any online business. This is where conversion rate optimisation (CRO) comes into play… What is CRO? CRO is the ongoing process of optimising your e-commerce website to increase the percentage of visitors who take a desired action, […]
INDUSTRY SPOTLIGHT: Respond to 100% of your chargebacks, automatically

Global chargeback volume is projected to reach 337 million transactions in 2026, a 42% increase from 2023 levels.* Justt scales and customizes evidence according to your services with consistent, quality responses regardless of volume. Each incoming dispute is refined into a clear, AI-Based process with defined due dates and resolution timelines. Justt’s smart chargeback automation technology […]
CALL FOR SPEAKERS! Share your thoughts on SEO, CRM, marketplaces and more!

If you’re an e-commerce professional and would like to share your knowledge, case studies and best practice with peers, then please get in touch – we have speaking opportunities upcoming at the E-Commerce Forum. This long-running and unique, invite-only event is attended by senior e-commerce professionals and leading suppliers, offering a great environment for networking and […]
MOBILE OPTIMISATION MONTH: FROM SHOPPER CONVENIENCE TO VOICE SEARCH AND SECURITY

The advent of smartphones has dramatically transformed consumer shopping habits, marking a significant shift in the way products and services are browsed and purchased. This has prompted retailers to rethink their digital strategies, with mobile optimisation of online stores becoming not just advantageous but essential. Here we explore the impact of smartphones on consumer shopping […]
RESEARCH POINTS TO 69% SURGE IN GIFT CARD USAGE AT LOCAL RETAIL

Local gift cards are driving spend in High Streets, according to fintech Miconex and insights from its local gift card programmes. Retail was top for redemptions of local gift cards in 2023 in the UK, with Primark, M&S, Boots, Argos, TK Maxx, Next, Sainsbury’s, John Lewis, Dunnes Stores and Aldi within the top national retailer […]
IF YOU SPECIALISE IN CONVERSION RATE OPTIMISATION OR FRAUD MANAGEMENT SOLUTIONS FOR E-COMMERCE WE WANT TO HEAR FROM YOU!

Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in March we’ll be focussing on Conversion Rate Optimisation and Fraud Management. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if you’re […]
MOBILE OPTIMISATION: The essential tool to boost retail engagement and conversion

The shift towards mobile browsing and shopping has been nothing short of revolutionary. For online retailers, this has underscored the critical importance of mobile optimisation, which in essence ensures that visitors accessing a website via mobile devices have an experience tailored to the smaller screen, with fast load times and easy navigation. This practice is […]
Join Amazon, BA, Virgin media and more at the Smarter Payments Summit

Join us next month at the Smarter Payments Summit where you can network with peers, meet with leading suppliers & enjoy a series of seminar sessions. 12th March 2024 Hilton, London Canary Wharf As an e-commerce or payments professional, you can attend for FREE, places are limited – secure yours here. Your place also includes […]
CUSTOMER ENGAGEMENT MONTH: Top tips for choosing the best solutions

In the competitive world of e-commerce, customer engagement is not just a buzzword; it’s the cornerstone of success. E-commerce professionals are tasked with the crucial job of selecting the best customer engagement solutions to foster meaningful interactions and build lasting relationships with their customers. Here are some top tips to guide you in making informed […]