How subscription boxes can help retailers bounce back post-pandemic
Retailing is one of the largest sectors of the UK economy, with 306,000 shops employing 2.9 million people and with a (pre-Covid-19) annual sales volume of £394 billion. However, there’s no doubt that last year brought significant challenges. Whilst supermarkets were deemed essential and saw demand increase, many non-food retailers were forced to close at […]
How will Apple Mail privacy updates affect your email marketing?
By Fresh Relevance June 2021 has seen a series of new privacy updates from Apple, including the announcement of their Mail Privacy Protection initiative. These measures are designed to protect the privacy of the end-user. The changes will help users prevent senders from knowing when they open an email, and mask their IP address so […]
SCA: Three things every merchant needs to know
With online fraud on the increase, companies must take action to make sure they meet the updated version of the Payment Services Directive (PSD2) which will mandate Strong Customer Authentication (SCA). The Financial Conduct Authority (FCA) has announced the deadline for implementing full SCA compliance for e-commerce transactions is now 14 March 2022. The first […]
76% of shoppers say convenience is the key priority in choosing an online retailer
But what does convenience mean to the consumer, and what does this mean for retailers building an online shopping experience? Today’s ecommerce marketplace continues to grow at an astounding rate. This growth has resulted from an accelerated shift from brick-and-mortar stores to online shopping during the COVID-19 pandemic — creating an ‘always-on’ experience for consumers. […]
REPORT: Fixing failed deliveries, make faulty fulfilment a thing of the past
In its latest report, loqate takes a deep dive to understand the true business cost of faulty fulfilment and discover the simple steps to help stamp out failed deliveries for good…. The Covid-19 pandemic has prompted a surge in consumers buying products and services online, accelerating a trend that was already well underway. As a […]
Getting conversion right doesn’t stop at the buy button
By Ed Whitehead, MD Europe, Signifyd There is no great mystery behind the reasons conversion rate is the gold standard for measuring ecommerce success. Conversion is where the money is. It’s the moment that the hard work of marketing, merchandising and customer acquisition pays off. So, is it possible to be too focused on conversion rate? […]
PSD2 is live – What are merchants experiencing?
By Ekata The revised Payment Services Directive (PSD2) went into effect this past January 1st for many countries across Europe. The payments ecosystem has been hard at work for the past year setting up their compliance for the new regulation. Now that the time has come to see the interactions play out, we wanted to […]
WEBINAR: Signifyd + Forrester | Creating a Winning SCA Strategy in 2021
As the second phase of the payments services directive continues, the need for stronger customer authentication has serious implications for customer experience. However, the new regulation provides an opportunity for retailers to rethink their checkout process. Join Signifyd’s Senior Product Manager of Payment Solutions Shagun Varshney and guest speaker, Forrester Analyst Jacob Morgan to explore […]
WEBINAR: The retail reset – Sign up now!
By Summit According to finder.com, there was a 21% increase in time spent on social media last year, with Facebook & Instagram expected to overtake Google’s share of UK digital ad spending. To find out more about this trend, Summit recently conducted a Voice of the Customer survey looking at consumers and their social media […]
Resilience in Retail: How European businesses are adapting with payments
By Nick Noyer, Head of EMEA Marketing, Stripe Consumer spending has been moving online at a growing pace over the past 20 years. When COVID-19 hit, it further accelerated the ongoing trend, causing retailers and other businesses to evaluate and adapt to new consumer spending patterns. The most adaptive firms not only saw this as […]
