Retailers ‘facing significant barriers to AI adoption’
While many retailers are eager to leverage artificial intelligence (AI) to improve mission-critical capabilities, they face significant barriers to capitalising on its potential, with only 27% currently utilising AI/ML to support inventory and order processes. New research conducted by Fluent Commerce also reveals that the majority (69%) of retailers plan to adopt these technologies within the next […]
Access fantastic online courses for eCommerce professionals
We have a wide selection of online courses tailored specifically for the eCommerce sector, enabling you to both amass new skills and improve existing ones in 2024 and beyond – start learning today! These are specially-curated online courses designed to help you and your team improve expertise and learn new things. The Sales & Marketing […]
Take your eCommerce career to the next level with these excellent online courses
Our selection of online courses tailored specifically for the eCommerce sector will enable you to both learn new skills and improve existing ones in 2023 and beyond – sign up today! These are specially-curated online courses designed to help you and your team improve expertise and learn new things. The Sales & Marketing online learning […]
eCommerce and retail ‘facing digital skills gap’
Demand for digitally skilled workers in UK vertical industries including technology, finance, ecommerce and retail, is outgrowing the level of digital skills available. Yet, only half (51%) of British companies within these vertical industries are willing to spend more than £25,000 on recruitment and learning and development (L&D) combined, to boost skills such as cybersecurity, […]
Level up in 2022 with these online courses for eCommerce professionals
Our selection of online courses tailored specifically for the eCommerce sector will enable you to both learn new skills and improve existing ones – sign up today! These are specially-curated online courses designed to help you and your team improve expertise and learn new things. The Sales & Marketing online learning bundle provides you with […]
Learn new skills in 2021 with these online courses for eCommerce professionals
Our selection of online courses tailored specifically for the eCommerce sector will enable you to both learn new skills and improve existing ones – sign up today! These are specially-curated online courses designed to help you and your team improve expertise and learn new things. The Sales & Marketing online learning bundle provides you with […]
Get ahead with our Sales & Marketing Online Courses!
During these times of great uncertainty, one thing we all have more of is time. So why not use it to learn new skills and improve existing ones with our newly available and unlimited annual courses? These are specially-curated online courses designed to help you and your team improve expertise and learn new things. The […]
The role of skills and training in first-point-of-contact resolution
Martin Ellingham, Product Director at Aptean Respond, looks at the role of skills and training in first point of contact complaint resolution… As we know all too well, when it comes to complaints, first-point-of-contact resolution is the holy grail. Resolving complaints at the initial interaction without having to escalate further not only results in more […]
Shop Direct teams with University of Liverpool to find next-gen talent
Shop Direct has become an employability partner of the University of Liverpool to develop a joint programme of activity across STEM and other business-related subjects such as marketing and finance. This will include working with academics to embed real world business projects into course modules and offering internship opportunities and graduate roles to the University’s […]
