Subscription models are top of European consumer shopping lists this Christmas
As Europeans head to the shops this Christmas, they do so with a little bit more disposable income than in previous years following five years of economic turmoil, according to new analysis. For many European countries, this year will be the first Christmas in years without high inflation or a global pandemic, though the residual impact […]
How are retailers using modern technologies to better engage with customers and survive economic uncertainty?
Last year, more than 2,000 High Street shops in the UK closed for good, according to international audit firm Mazars. Many brands have already announced planned store closures for 2024, with experts warning that that the market will “continue to see an uptick in insolvencies”. According to figures from Centre of Retail Research, over 400 job roles have […]
Retailers upbeat on 2024 despite supply chain disruptions
New research has found that after a tough start to the year, 86% of retailers are feeling positive about the rest of 2024 – with over a third (36%) describing their outlook as very positive. The survey of more than 100 retail professionals, conducted by Fluent Commerce, revealed growth is on the horizon for retailers. 93% said they expect […]
Redefining supplier relationships: the importance of analysis and automation in retail
Ed Betts, SVP General Manager – Retail Lead Europe at Retail Express, discusses the potential for retailers to lose sight of their supplier interactions – and argues that it is time for a change of perspective and technique… Retailers sit between the economic forces of supply and demand. Profit is found in the balance between […]
RESEARCH POINTS TO 69% SURGE IN GIFT CARD USAGE AT LOCAL RETAIL
Local gift cards are driving spend in High Streets, according to fintech Miconex and insights from its local gift card programmes. Retail was top for redemptions of local gift cards in 2023 in the UK, with Primark, M&S, Boots, Argos, TK Maxx, Next, Sainsbury’s, John Lewis, Dunnes Stores and Aldi within the top national retailer […]
Retail Media: Five key trends to watch in 2024 and beyond
What’s going to be big in the retail media space in the coming year? Alban Villani, Regional CEO for EMEA at CitrusAd shares his thoughts on five key trends to watch… Retail media is no longer limited to on-site and endemic brands As retail media matures, retailers are starting to understand the opportunities of off-site […]
Did my retail & ecommerce deliveries really go according to plan – and how to improve?
Last mile delivery within retail and ecommerce is complex and vital to get right. It impacts customer satisfaction and experience, repeat business, brand perception and profitability, among other things. Understandably, therefore, logistics and delivery planning teams tend to spend a significant amount of time preparing their delivery routes, developing the most cost-effective, environmentally friendly plans […]
The Golden Quarter: Perfect promotions through intelligent merchandising
Retail Express General Manager – Retail Lead Europe Ed Betts explains why this year’s Golden Quarter will be even tougher than the last and how AI-driven merchandising can help retailers thrive as inflation and interest rates bite hard… The 100-day countdown to Christmas – a period which also includes key dates such as Halloween, Black […]
Does your retail business support sustainable printing?
IT teams are under ever greater pressure to improve their sustainability credentials as companies increase their commitment to Environmental Social and Governance (ESG) strategies. The reduction of paper consumption is a core goal but, in many industries, it is impossible to eradicate paper, for both practical and regulatory reasons. From retail to hospitality, printed receipts, […]
Powering Profits through Pixels: How email marketing can bolster retail sales
Despite the rise of social media marketing, email remains a potent and cost-effective tool for retail businesses to drive sales. With the ability to reach customers directly, it still offers retailers an opportunity to foster customer relationships, promote products, and ultimately boost revenues. Here’s how email marketing can help retail businesses sell more… Personalisation: Email […]
