‘Retailers failing to control online churn’
90% of retailers believe they are delivering a consistent digital experience – but over a third of customers drop off sites, and 60% of organisations don’t measure customer churn. That’s according to research from Eggplant, which it says reveals the pressures facing online digital teams leading up to the busy retail season. With 500 retailers […]
AliExpress touts ‘Global Shopping Festival’ initiative
Overseas local merchants are being invited to participate in the 11.11 Global Shopping Festival by China-based retail online marketplace, AliExpress. Merchants from Italy, Spain, Turkey and Russia are being asked to take part in the event, with AliExpress hoping its commitment will enable SMEs from around the world to come together for the event. “AliExpress is […]
Do you specialise in PPC? We want to hear from you!
Each month on eCommerce & Payments Briefing we’re shining the spotlight on a different part of the market – and in November we’ll be focussing on PPC advertising solutions. It’s all part of our ‘Recommended’ editorial feature, designed to help energy management buyers find the best products and services available today. So, if you’re a supplier […]
INFOGRAPHIC: Cross-border eCommerce set for ‘explosive growth’
eCommerce leaders globally view international expansion and finding new cross-border customers as critical to driving growth, particularly heading into the prime holiday shopping period. That’s according to The Visa Global Merchant eCommerce Study, which says the vast majority of those surveyed (87 percent) believe expanding cross-border is one of their company’s biggest growth opportunities in […]
Your eCommerce Forum pass awaits…
There’s a place reserved for you at the upcoming eCommerce Forum – It’s entirely free for you to attend, so here’s why you should join us: You’ll have the opportunity to attend insightful seminars and interactive workshops. You will be provided with a bespoke itinerary of face-to-face meetings with suppliers based on mutual agreement. No hard […]
Join your peers at the Smarter Payments Summit
The Smarter Payments Summit will return in 2020 – and you could join a select group of 60 fellow professionals for a full day of networking and connection building. Registration is now open for you to book your complimentary guest pass. Taking place on September 8th 2020 at the Hilton London Tower Bridge, the Smarter Payments […]
OnBuy.com to focus on refurbish electronics
Online marketplace OnBuy.com is to provide more choice for its customers with the introduction of a dedicated department for refurbished electronics for the first time. The company says the move is as a result of consumers increasingly realising the advantages of buying refurbished products, with both sustainability and cost being key drivers. This initiative to […]
Lines blurring between human & digital retail customer service
Capabilities that bridge the online/offline customer experience gap are set to be a key investment focus for UK retailers over the next two years. That’s the conclusion of the latest report from iAdvize, which polled 50 senior UK retailers in its ‘Blueprint For The New Digital Store Associate In The Age Of Conversational Commerce’ report. The findings revealed […]
50% of Brits won’t use a card for small payments
Almost half of Britons are still unwilling to use their card for small items. That’s according to a YouGov Realtime survey, which shows that when asked if there are some sums too small to pay with a card, 47% said yes, while an identical 47% said it was always acceptable to pay on plastic no […]
Smarter Payments Summit 2020 – Registration Open!
Following an ultra successful debut last month, the Smarter Payments Summit will return in 2020. And registration is now open for you to book your complimentary guest pass. Our Approach Taking place on September 8th 2020 at the Hilton London Tower Bridge, the Smarter Payments Summit allows senior professionals to share forward-thinking ideas, meet new partners […]