Attend the eCommerce Forum as a live or virtual delegate – Register today!
This unique Summit is hybrid which means you can attend either in-person at the live event or via our virtual platform – whichever suits you the best! Your place is entirely complimentary and includes; Access to a live insightful seminar session led by an industry thought leader Pre-recorded webinars Lunch and refreshments throughout* Networking with fellow industry professionals* A personalised […]
Digital Customer Engagement Summit – Secure your place today!
Meet new solution providers and expand your knowledge in a host of seminar sessions from industry thought leaders at the Digital Customer Engagement Summit. The event takes place on 13th October at Hilton London Canary Wharf. Virtual attendance options are available – all live events have social distancing measures in place to ensure your safety. […]
Boots launches online physio services with PhysioFast
Boots will be offering online physio services through a new partnership with PhysioFast Online, extending its digital offering into a new area. The partners says around 80% of a normal physio appointment can be done with the physiotherapist entirely remotely. During the online appointment, the physio will provide expert assessment, advice, reassurance and management for […]
eCommerce pushes retail sales higher in July
The post-lockdown bounce back for UK retail continued into a second month in July, though the growth was more attributable to online than the reopening of bricks and mortar High Street stores. That’s according to the latest BRC–KPMG retail sales monitor, which showed that a Total basis, UK retail sales increased by 3.2% in July, […]
Mastering the art of cost-saving in customer service
As lockdown continues to ease, it pays to keep an eye on the pennies. Puzzel‘s Thomas Rødseth outlines 5 ways to achieve all-round efficiencies in customer service… It’s taken years for contact centres to shake off their negative cost centre image, and now, life with COVID-19 has thrown a spanner in the works. The challenges of […]
Smarter Payments Summit – 3 weeks to go!
We have a place reserved for you at next month’s virtual Smarter Payments Summit – can you join us and 60 of your industry peers? Tuesday 8th September – please RSVP here. Your attendance is entirely flexible and will allow you to source budget-saving and innovative solution providers to prepare for every eventuality. Plus, you can […]
Do you specialise in Google Shopping or Chargeback Systems? We want to hear from you!
Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in September we’ll be focussing on Google Shopping and Chargeback Systems. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if you’re a […]
UK consumers set to stick to online stores post-lockdown
Lockdown has led to the UK becoming a nation of online shoppers – with millions planning to continue their digital spending spree despite restrictions being lifted. A study of 2,000 adults found 61 per cent shopped online more than usual during lockdown, with a staggering nine in 10 planning to shop as much online, if […]
Why brands and manufacturers shouldn’t ignore Direct-to-Consumer eCommerce
By Andy McCaul, Director, The Bigger Boat COVID-19 has hit all kinds of sectors hard and fast. Businesses struck in particular – such as travel, restaurants and pubs – have a long and hard road ahead of them which, for many organisations, may seem impossible. Retail is right up there too. A lot of businesses saw […]
Embrace the future of payments with Utrust
By Utrust When the time comes to select a payment service provider, there are questions to be asked. What fees will you be paying? What markets do they open up? Are they worth it? Sometimes, the answers are as opaque as the services themselves. Utrust is the partner you need and we add value to […]
