Brand success in 2022 ‘requires an understanding of mood, monotony and motivation’
Team Lewis has launched its latest trends guide in partnership with market research firm GWI, looking into how today’s multi-moment audience is evolving and the changes the pandemic has brought about in today’s marketing multiverse. Markets covered in the report include Australia, Belgium, France, Germany, Hong Kong, Italy, Malaysia, Netherlands, Portugal, Singapore, Spain, UK and […]
What are the key retail supply chain trends for 2022?
The past two years have been turbulent for online retailers. From surging demand to supply chain disruption and now soaring prices, fulfilment models remain under unprecedented pressure. With environmental commitments likely to be required by governments in response to COP26, what are the key supply chain trends for 2022? Emma Dempsey, CEO, James and James Fulfilment takes a […]
Do you specialise in Mobile Optimisation or Mobile Payments? We want to hear from you!
Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in February we’ll be focussing on Mobile Optimisation and Mobile Payments. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if you’re a […]
Online retail’s key supply chain challenges for 2022 – And how to overcome them
The past two years have been turbulent for online retailers. From surging demand to supply chain disruption and now soaring prices, fulfilment models remain under unprecedented pressure. With environmental commitments likely to be required by governments in response to COP26, what are the key supply chain trends for 2022? Emma Dempsey, CEO, James and James Fulfilment takes a […]
How To: Deliver a better customer experience in 2022
Lucia Juliano, Head of CPG research at Toluna, outlines what the retail industry can expect in 2022 and what retailers need to know so that they can deliver a better customer experience and on their brand promise…. The continual disruption brought by the pandemic has made it an eventful year for UK retail in 2021. With household costs and inflation rising, as […]
What comes next for retailers: Experts have their say on what 2022 will bring
There is no doubt that the last two years have been incredibly challenging for many of those operating in the retail industry. Intermittent lockdowns, enforced high street closures and reduced footfall meant that even the strongest of retail giants struggled. And just when we thought it was all over, the new Omicron strain has brought […]
Do you specialise in Customer Engagement or ePayment Solutions? We want to hear from you!
Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in January we’ll be focussing on Customer Engagement and ePayment Solutions. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if you’re a […]
eCommerce Forum: Just a handful of places left for next month’s event!
The eCommerce Forum is just a month away – it’s completely free to attend and will give you the connections you need for success in 2022. 8th February 2022 – Hilton London Canary Wharf / Virtual attendance Your free pass includes; an itinerary of 1-2-1 meetings with budget-saving suppliers, access to a series of seminars led by […]
2022 predictions: Personalisation harnessed for better customer communication
Paul Adams, Senior Director at Twilio UK & Ireland, shares his 2022 predictions, drawing on observations in consumer behaviour and customer engagement over the pandemic… The increased use of first-party data to understand customers from small businesses “Historically, Netflix and Amazon have dominated the practice of personalisation by making use of first party data, but […]
GuitarGuitar ranks as UK’s highest-performing eCommerce site
GuitarGuitar is the highest-performing eCommerce website in the UK right now, according to data from the Web Vitals Index, ahead of ladies footwear brand Gabor (2) and Weldricks pharmacy (3) – with global giants including Microsoft, Amazon and Apple finding themselves in 4th, 21st and 24th places respectively. The league of sites is powered by […]
