eCommerce solutions: 2022 buying trends revealed
A/B Testing, Shipping and Customer Retention & Loyalty top the list of solutions the UK’s leading eCommerce professionals are sourcing in 2022. The findings have been revealed ahead of the next eCommerce Forum and are based on delegate requirements at the event. Delegates registering to attend were asked which areas they needed to invest in […]
Poetic study on ‘atmospheres’ reveals how consumers respond differently to retail spaces and marketing tactics
Retailers must create ‘atmospheres’ that persuade consumers to spend time and money in their commercial spaces, but in doing so may make some customers feel welcome and others unwelcome – possibly even experiencing negative emotions such as shame, fear and disgust, a new study reveals. Researchers from the Universities of Birmingham and Edinburgh, and ESCP […]
Learn from the best at the eCommerce Forum in July
The final seminar lineup at the upcoming eCommerce Forum has been confirmed, with industry thought leaders ready to share their latest insights with you on July 5th – register today for free to secure your place! In addition to seminar access, your pass includes a corporate ‘speed-dating’ itinerary of one-to-one meetings with new innovative and […]
Do you specialise in Affiliate Marketing or Payments Processing? We want to hear from you!
Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in June we’ll be focussing on Affiliate Marketing and Payments Processing. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if you’re an Affiliate […]
37% of transport and warehousing companies up their rates as costs rise
The latest Office for National Statistics (ONS) Business Insights report shows transport and storage companies were forced to pass on higher costs to their customers in April – and the home delivery specialist ParcelHero warns this will raise retail prices and the cost of home deliveries. ParcelHero’s Head of Consumer Research, David Jinks M.I.L.T., said: “It’s […]
The store is dead, long live the store
By Alex McPherson, Director of Solution Consulting and Account Management, Manahattan Associates There are few in retail circles who would argue that the role of the store is the same as it was at the start of 2020, with the retail industry (like every other on the planet) undeniably changed as a result of the […]
Smarter Payments Summit: Everything you need in one place
As a payments professional there’s a free pass waiting for you at the Smarter Payments Summit, which is taking place on September 7th at the Hilton London Canary Wharf. The Smarter Payments Summit‘s fully complimentary pass includes; – A personalised “corporate speed-dating” itinerary of short meetings with innovative and budget-saving suppliers, that can support your current and upcoming projects […]
Is 2022 the year card payments expire?
Card payments may be the single most common way we choose to pay in the UK — there were 15.8 billion debit card payments in 2020 — but they weren’t designed for digital commerce. They were invented in the 50s by a businessman who forgot his wallet in a restaurant. And it shows. The 16-digit […]
Wellbeing strategies: Why retail leaders need to act now
As Covid cases hit their highest levels for months, the pandemic is exacerbating staff shortages in retail. According to ONS figures, infection rates in retail almost doubled between the start of March and mid-March. Against this backdrop of chronic absences, there were almost triple the number of vacancies in February 2022, when compared to February […]
Do you specialise in Multi-Channel or mWallets Solutions? We want to hear from you!
Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in May we’ll be focussing on Multi-Channel and mWallets Solutions. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if you’re a Multi-Channel or […]
