How the most trusted brands are winning the fight against Account Takeovers
Account takeovers (ATOs) continue to plague digital businesses. ATO attacks increased by 90% in 2021 alone, according to Javelin Research. They have become so widespread that a Security.org report estimates that one in five households have been victimized, resulting in an average loss of $12,000 per ATO attack. An ATO is a type of identity theft […]
Lack of EPR preparedness in retail highlighted in new data
The vast majority of UK businesses view their packaging data collection capability as a ‘work in progress’, with m any retail businesses concerned about the financial implications. According to a survey by environmental compliance data specialist Ecoveritas, 86% of respondents are yet to establish their data collection processes fully, despite the strengthening of a statutory instrument (SI), […]
Hyperconnected mobility – Myth or reality?
Hyperconnected mobility and the automated and accelerated movement of people, items and goods will ultimately change the way that we interact with our environment, our suppliers and with each other. But to realise the true potential of hyperconnectivity across the world will require a significant change – in attitude, infrastructure and awareness. The vast amount […]
Striking the Right Balance: How advanced digital identity verification can reduce friction and improve trust
By Telesign At the core of any flourishing online business lies the assurance of a secure and trustworthy environment for buyers and sellers to transact. Trust is the foundation upon which online businesses are built, and the presence of fake users can severely harm the business and damage the user experience. Therefore, preventing fake accounts […]
Lessons from 2022: from DIY supply chains to cost-cut conscious consumerism
By Andrew Busby, Global Industry Retail Lead at Software AG The year of conscious convenience Some have heralded 2023 as the year that next-generation technology like AR and VR. But even if the metaverse may start to take hold, the reality is that for most shoppers this level of day-to-day integration is way off. Instead, […]
2023 will be the year that retailers get pragmatic
Melissa Minkow, Director, Retail Strategy at digital consultancy, CI&T 2022 saw a focus on data sharing and innovation for retail. However, with inflation continuing to soar and the cost-of-living crisis deepening, in 2023 the spotlight will be on the consumer and meeting their needs in the most pragmatic ways possible. Consumers will be spending their money […]
The future of parcel drop-off
One of the key reasons why Self-Service Kiosks (SSKs) are so high up the priority list for many Posts and Carriers is that the automated journey delivers a great customer experience whilst reducing dependency on staff. They are also a lot smaller than parcel lockers, which allows them to fit into places that other drop-off […]
Checkout.com Retail Report: ‘Merchants need to adapt to changing nature of digital consumption’
Retailers are working in an increasingly challenging environment. The aftereffects of the pandemic, inflationary pressures in supply chains, and the looming cost of living crisis create the perfect storm of uncertainty. That’s one of the key findings from Checkout.com’s latest Global Retailers Handbook, but it’s not all bad news. The report says that if the past […]
Why sustainable home delivery is a win-win for consumers and retailers alike
Focusing on sustainable home delivery will generate greater sales and more profitable operations, explains Chris Jones, EVP, Descartes… Two seemingly conflicting trends are coming together that, if addressed correctly, could provide retailers with a competitive advantage and make them more profitable. First, consumers are increasingly concerned about the environment and are more willing than ever […]
Black Friday: Is your website and app ready for one of the biggest sales of the year?
With Black Friday just around the corner, it marks the start of the holiday shopping season and endless opportunities for ecommerce sites to advertise tempting promotions for sales-hungry customers. In 2021, UK shoppers roughly spent £9.2bn in Black Friday sales. With the cost of living crisis hitting households hard, it’s hard to predict what this […]
