Payment Orchestration – Why it’s time to call the tune
By Rob Crutchington, CEO at Encoded Frictionless online payments reduce abandoned shopping baskets and increase customer loyalty. Payment orchestration simplifies the payment process, improves customer experience and helps merchants to boost online sales and increase revenue… The payment transaction process is not a simple one. Merchants’ systems connect to different payment service providers (PSPs), acquirers […]
INDUSTRY SPOTLIGHT: Kount – Combining AI machine learning to tackle fraud and identity theft
“eCommerce purchases are expected to grow 10.4% in 20231. However, over £1.2 billion was stolen by criminals through authorised and unauthorised fraud in 2022, equivalent to over £2,300 every minute2.” The speed with which digital innovation has exploded presents new fraud challenges that require a fast and agile response. Businesses face dual pressures: innovate and […]
Does your retail business support sustainable printing?
IT teams are under ever greater pressure to improve their sustainability credentials as companies increase their commitment to Environmental Social and Governance (ESG) strategies. The reduction of paper consumption is a core goal but, in many industries, it is impossible to eradicate paper, for both practical and regulatory reasons. From retail to hospitality, printed receipts, […]
Counting the pennies: Why retailers are missing a trick when it comes to cost optimisation
By Hayley Mooney, MD at Crayon From the pandemic to the global recession, the past few years have been marked as a period of upheaval and change for all retailers. This is especially true when it comes to their relationship with modern technologies. In the first throes of the pandemic, the ability to digitalise and […]
The rise of retail pop-up stores
By Emily Farmer, Senior Market Manager UK at Peerspace As summer sales kick off, brands and consumers alike face challenging economic headwinds, many online retailers are ‘getting physical’ when it comes to selling their products. Known as ‘bricks and clicks’, this trend sees brands marrying the mass power of e-commerce with the physical allure of […]
Wish to accelerate your international growth? Webinterpret’s consultants can help
In today’s highly competitive ecommerce landscape, expanding into international markets can be a game-changer for businesses of all sizes. Marketplaces allow selling on international markets with more sales potential and less competition than your domestic one. And the possibility of satisfying unmet demand abroad is one of the most promising worldwide opportunities for online sellers. […]
Unveil an omnichannel customer experience in E-commerce with an integrated supply chain: InspireXT’s remarkable journey to success
In today’s hyper-digital and social media-driven landscape, our buying preferences and aspirations are profoundly shaped by the experiences we encounter on our preferred channels. As a result, leading multi-channel retailers and E-commerce powerhouses are prioritising the seamless availability of their products across all channels also known as an omnichannel experience, thus, providing customers with accessible […]
Stand up and fight: How the pandemic forced Huggg Founder Paul Wickers to get creative with e-commerce
By Paul Wickers, Founder at Huggg When I left my banking job to start indie coffee shop chain Huggg, I thought I was prepared for the challenges I would face. Then the pandemic hit and effectively shut my business down overnight. I was left with 3 options – give up; hunker down; or stand up […]
Do It Yourself: How self-service could save businesses
By Mark Cambridge (pictured), CEO at Zytronic After a long, hard day, hearing those fateful words at the supermarket checkout can be the final straw. “Unexpected item in the bagging area!” chimes the self-checkout. There’s nothing wrong, of course, but I’m unable to complete my purchase. Looking desperately around for supermarket staff to help me, […]
How the most trusted brands are winning the fight against Account Takeovers
Account takeovers (ATOs) continue to plague digital businesses. ATO attacks increased by 90% in 2021 alone, according to Javelin Research. They have become so widespread that a Security.org report estimates that one in five households have been victimized, resulting in an average loss of $12,000 per ATO attack. An ATO is a type of identity theft […]
