What comes next for retailers: Experts have their say on what 2022 will bring

There is no doubt that the last two years have been incredibly challenging for many of those operating in the retail industry. Intermittent lockdowns, enforced high street closures and reduced footfall meant that even the strongest of retail giants struggled. And just when we thought it was all over, the new Omicron strain has brought […]
How subscription boxes can help retailers bounce back post-pandemic

Retailing is one of the largest sectors of the UK economy, with 306,000 shops employing 2.9 million people and with a (pre-Covid-19) annual sales volume of £394 billion. However, there’s no doubt that last year brought significant challenges. Whilst supermarkets were deemed essential and saw demand increase, many non-food retailers were forced to close at […]
What comes next for retail? How the sector can use customer-centric business models to bounce back and ensure long-term success

By John Phillips, General Manager, EMEA at Zuora Retailing has long been one of the largest sectors in the UK economy. Pre-pandemic, the industry consisted of 306,000 shops – employing 2.9 million people – and boasted an annual sales volume of £394 billion. However, there’s no doubt that the last year has brought significant challenges […]
Surviving post-pandemic retail challenges with subscription models

By John Phillips, General Manager, EMEA at Zuora Whilst many organisations are feeling the economic effects of the global pandemic, subscription-based businesses are proving to be resilient. In fact, a recent report found that more than half of subscription businesses have not been impacted by the pandemic, while one quarter are actually seeing subscriber acquisition […]