Cutting shipping costs: 5 game-changing tactics
The expectation of free shipping by online shoppers has created the need for retailers to find more cost-effective shipping methods. This includes changing packaging, negotiating with shipping carriers, changing shipping schedules, or outsourcing fulfilment. But during the pandemic and subsequent supply-chain crisis, retailers learned anew just how expensive it can be to offer free shipping. […]
Does your retail business support sustainable printing?
IT teams are under ever greater pressure to improve their sustainability credentials as companies increase their commitment to Environmental Social and Governance (ESG) strategies. The reduction of paper consumption is a core goal but, in many industries, it is impossible to eradicate paper, for both practical and regulatory reasons. From retail to hospitality, printed receipts, […]
The time for supply chain visibility is now: Where retail can succeed
Supply chain visibility has been a hot innovation topic for more than the last five years, as tracking technology has evolved and more benefits have been identified. But getting past the market hype, what real progress has been made, and what is left to be done to give supply chain and logistics professionals comprehensive visibility […]
UK parcels to EU ‘must have custom declaration form’
Post Office customers in Great Britain are being warned that from Tuesday 29 December, any parcel containing gifts or goods that is being sent to an EU country must have a customs declaration form attached to it. The UK’s exit from the Customs Union means that customs declarations which apply to non-EU countries has been […]
How to provide the best customer service when couriers are delayed
By Starshipit The beauty of online shopping is that a customer can buy almost anything they want without getting out of bed. But when couriers are delayed (frequently during high-demand periods), customers are often left out of the loop. As a result, online stores receive a lot of complaints about delivery problems that are completely […]
Coronavirus: Online retailers delivering parcels almost 20% faster
Online retailers and their carriers are delivering parcels almost 20% faster than usual, with the average delivery time reducing from 2.1 days to 1.7 days in the last two weeks. That’s according to new internal data released today from post-purchase specialist parcelLab, which says as the ongoing coronavirus crisis continues to unfold, the speed at which […]
