Do It Yourself: How self-service could save businesses
By Mark Cambridge (pictured), CEO at Zytronic After a long, hard day, hearing those fateful words at the supermarket checkout can be the final straw. “Unexpected item in the bagging area!” chimes the self-checkout. There’s nothing wrong, of course, but I’m unable to complete my purchase. Looking desperately around for supermarket staff to help me, […]
The future of parcel drop-off
One of the key reasons why Self-Service Kiosks (SSKs) are so high up the priority list for many Posts and Carriers is that the automated journey delivers a great customer experience whilst reducing dependency on staff. They are also a lot smaller than parcel lockers, which allows them to fit into places that other drop-off […]
