50% of adults will interact with brands more through digital channels post-pandemic

Over half (55%) of UK adults will interact with brands more through digital and virtual channels than face-to-face post-pandemic. The global study from Nuance – which polled 10,000 adults across the US, UK, Australia, Germany, France, Belgium, the Netherlands, Sweden, Italy, Spain and Mexico – also found that over half (51%) of UK respondents would rather […]