SCA is on the horizon: what happens next?
By Rob Crutchington is Director of Encoded After several delays, the new deadline for implementing full Strong Customer Authentication (SCA) compliance[i]for e-commerce transactions is now on the horizon. From 14 March next year any merchant that fails to comply with the requirements could be subject to Financial Conduct Authority (FCA) fines. Since the deadline was […]
5 Minutes With… Encoded’s Rob Crutchington
In the latest instalment of our eCommerce industry executive interview series we spoke to Rob Crutchington, Director at Encoded, about the company, the ongoing challenges of the global pandemic, the implementation of Secure Customer Authentication and frictionless payment methods… Tell us about your company, products and services. Encoded offers a range of card payment solutions for all […]
PCI DSS: Why it pays to comply
By Rob Crutchington, Managing Director, Encoded For customers to buy from an organisation either in person, online or via a contact centre they need to be confident that their payment cards will not be compromised, their personal details are secure and their identities cannot be stolen. PCI DSS was created to protect consumers and merchants […]
PCI DSS: The forgotten superhero and the case for Agent Assisted Payments
As millions of pounds are lost to Coronavirus scams, the Payment Card Industry Data Security Standard (PCI DSS) is enjoying a well-earned revival. Rob Crutchington (pictured), Managing Director at Encoded, shows how to drive compliance and build customer confidence using Agent Assisted Payments… According to UK Finance, card payments accounted for half (51%) of all […]
