ONS Retail Figures – ‘Retailers must adapt and meet consumer demand’
The latest ONS Retail results for the month of July show a significant shift in consumer spending. Whilst food store sales rose by a disappointing 0.1%, specialist food stores like butchers and bakers saw sales jump by 4.7%. Sachin Jangam, CPG, Retail & Logistics Lead, Infosys Consulting, who previously led innovation teams at Tesco and Sainsbury’s and has spent his career helping […]
Online sales ‘settling down to pre-COVID levels’
As the impact of Covid diminishes, UK e-commerce sales have fallen to their lowest level since the online boom started in March 2020. According to data release by ParcelHero, online sales have fallen from 37% of the entire retail market in February 2021 to 25% this June. The firm’s Head of Consumer Research, David Jinks […]
Data in retail – The power it can harness
By Charles Southwood, Regional VP at Denodo Historically, retail has always centred around the in-store industry and is categorised as singular and transactional. However, as data begins to underpin the retail industry, retailers are discovering that is far from the case in today’s society. As our lives have become busier in the return to a […]
5 ways the checkout is changing
The retail landscape in the UK is changing. More and more UK shoppers are moving online, and this has created an opportunity for retailers with a strong online presence to win more sales. But new research from YouGov suggests that incumbent payment methods like cards, which were built for the pre-internet economy, are increasingly holding […]
The unexpected opportunity to accelerate a green commerce revolution
Worldwide pandemics and more recently, military conflicts in Eastern Europe are continuing to cause significant disruption to global commerce, supply chains and consumers. However, in an unexpected turn of fortune, these very same events present an opportunity to rethink many of the approaches that have facilitated rampant consumerism and exacerbated the climate crisis. In due […]
UK grocery shoppers struggling to book delivery slots
Consumers are seeking speed and convenience when shopping for groceries online, with a survey of 2,000 UK shoppers found 54% expect their groceries to be delivered within the same week and 9% expect to receive their groceries on the same day when they order online. New research from end-to-end managed services provider Ensono shows that Younger […]
90% of UK cyberattacks in retail ‘are avoidable’
90 per cent of Director level respondents to a survey whose organisations across retail, the public sector, financial services and healthcare have experienced a cyber breach agreed most cyber attacks were avoidable. That’s one of the insights to emerge for new research from Tanium, Cybersecurity: Prevention Is Better than the Cure, which reveals the amount of time […]
Poetic study on ‘atmospheres’ reveals how consumers respond differently to retail spaces and marketing tactics
Retailers must create ‘atmospheres’ that persuade consumers to spend time and money in their commercial spaces, but in doing so may make some customers feel welcome and others unwelcome – possibly even experiencing negative emotions such as shame, fear and disgust, a new study reveals. Researchers from the Universities of Birmingham and Edinburgh, and ESCP […]
37% of transport and warehousing companies up their rates as costs rise
The latest Office for National Statistics (ONS) Business Insights report shows transport and storage companies were forced to pass on higher costs to their customers in April – and the home delivery specialist ParcelHero warns this will raise retail prices and the cost of home deliveries. ParcelHero’s Head of Consumer Research, David Jinks M.I.L.T., said: “It’s […]
The store is dead, long live the store
By Alex McPherson, Director of Solution Consulting and Account Management, Manahattan Associates There are few in retail circles who would argue that the role of the store is the same as it was at the start of 2020, with the retail industry (like every other on the planet) undeniably changed as a result of the […]
