Counting the pennies: Why retailers are missing a trick when it comes to cost optimisation

By Hayley Mooney, MD at Crayon From the pandemic to the global recession, the past few years have been marked as a period of upheaval and change for all retailers. This is especially true when it comes to their relationship with modern technologies. In the first throes of the pandemic, the ability to digitalise and […]
The rise of retail pop-up stores

By Emily Farmer, Senior Market Manager UK at Peerspace As summer sales kick off, brands and consumers alike face challenging economic headwinds, many online retailers are ‘getting physical’ when it comes to selling their products. Known as ‘bricks and clicks’, this trend sees brands marrying the mass power of e-commerce with the physical allure of […]
Stand up and fight: How the pandemic forced Huggg Founder Paul Wickers to get creative with e-commerce

By Paul Wickers, Founder at Huggg When I left my banking job to start indie coffee shop chain Huggg, I thought I was prepared for the challenges I would face. Then the pandemic hit and effectively shut my business down overnight. I was left with 3 options – give up; hunker down; or stand up […]
The time for supply chain visibility is now: Where retail can succeed

Supply chain visibility has been a hot innovation topic for more than the last five years, as tracking technology has evolved and more benefits have been identified. But getting past the market hype, what real progress has been made, and what is left to be done to give supply chain and logistics professionals comprehensive visibility […]
Retail and finance among top cyber crime targets

BlackBerry’s latest Quarterly Global Threat Intelligence Report has highlighted an increase in cyberattacks directed at retail, financial institutions and healthcare providers, with 60 percent of all attacks targeting these three key industries. The BlackBerry Threat Research and Intelligence team stopped more than 1.5 million cyberattacks in the 89 days between December 1, 2022 and Feburary […]
Do It Yourself: How self-service could save businesses

By Mark Cambridge (pictured), CEO at Zytronic After a long, hard day, hearing those fateful words at the supermarket checkout can be the final straw. “Unexpected item in the bagging area!” chimes the self-checkout. There’s nothing wrong, of course, but I’m unable to complete my purchase. Looking desperately around for supermarket staff to help me, […]
Companies ‘must provide more clarity’ around ESG strategies

Despite the growing attention on environmental, social, and governance (ESG) performance, many companies across all sectors, including retail, are still struggling to communicate their ESG strategies to stakeholders, leading to a lack of awareness and understanding of their efforts in this area. GlobalData’s ESG Sentiment Polls Q4 2022 find that 68% of respondents either believed […]
Machine customers: The biggest commerce opportunity of the decade?

Machine customers represent one of the biggest new growth opportunities of the decade, and business leaders must act now to create a path to entry to a business megatrend that will eventually be more significant than the arrival of digital commerce. To take a step back: A machine customer is a non-human economic actor who […]
Lack of EPR preparedness in retail highlighted in new data

The vast majority of UK businesses view their packaging data collection capability as a ‘work in progress’, with m any retail businesses concerned about the financial implications. According to a survey by environmental compliance data specialist Ecoveritas, 86% of respondents are yet to establish their data collection processes fully, despite the strengthening of a statutory instrument (SI), […]
Hyperconnected mobility – Myth or reality?

Hyperconnected mobility and the automated and accelerated movement of people, items and goods will ultimately change the way that we interact with our environment, our suppliers and with each other. But to realise the true potential of hyperconnectivity across the world will require a significant change – in attitude, infrastructure and awareness. The vast amount […]