PCI DSS: Why it pays to comply

By Rob Crutchington, Managing Director, Encoded For customers to buy from an organisation either in person, online or via a contact centre they need to be confident that their payment cards will not be compromised, their personal details are secure and their identities cannot be stolen. PCI DSS was created to protect consumers and merchants […]
PCI DSS: The forgotten superhero and the case for Agent Assisted Payments

As millions of pounds are lost to Coronavirus scams, the Payment Card Industry Data Security Standard (PCI DSS) is enjoying a well-earned revival. Rob Crutchington (pictured), Managing Director at Encoded, shows how to drive compliance and build customer confidence using Agent Assisted Payments… According to UK Finance, card payments accounted for half (51%) of all […]