50% of adults will interact with brands more through digital channels post-pandemic

Over half (55%) of UK adults will interact with brands more through digital and virtual channels than face-to-face post-pandemic. The global study from Nuance – which polled 10,000 adults across the US, UK, Australia, Germany, France, Belgium, the Netherlands, Sweden, Italy, Spain and Mexico – also found that over half (51%) of UK respondents would rather […]
Pandemic drives over half of consumers to shop more locally

Over half of consumers globally (53%) believe it is more important to shop with local businesses now than it was before the pandemic. That’s according to new research, in which over 4,500 consumers were surveyed across the UK, US, Australia, and Brazil. The report, Making Loyalty Work for Small Businesses, which was conducted in February […]