How to change the balance of home delivery
By Katie Langley, Global Sales Director at Doddle In many ways, home delivery is a luxury-level experience. Whatever you want from the infinite aisle of the internet is delivered to your door for a nominal fee. However, it’s also incredibly inefficient with lots of small drops to many addresses, with a large percentage of those […]
Micro-fulfilment and opportunistic retail
eCommerce retail is changing. Opportunities abound for switched on businesses, but growth is no longer linear. Successful retailers need to be opportunistic, spotting a new market and rapidly responding. Micro-fulfilment is now a vital component of the agile eCommerce strategy. Locating smaller volumes of stock closer to the customer is key to reducing carriage costs […]
62% of consumers dissatisfied with retailers’ sustainability efforts for delivery
Only 38% of consumers feel retailers are doing a good job of using sustainable delivery practices. Over 50%, however, indicate they were quite/very interested in environmentally friendly delivery methods, and 54% would be willing to accept longer lead times for an environmentally friendly delivery. Those are the headline stats from Descartes’ Retailers: Sustainability is Not a […]
Hyper-personal logistics: Omnichannel’s balancing act
Alex MacPherson, Director of Solution Consultancy and Account Management at Manhattan Associates, explores how retailers can find the right balance between the ever-increasing demands for seemingly faster, more personalised brand experiences, while at the same time balancing the need to be more sustainable and environmentally conscious as brands and consumers… Ethical and sustainable behaviour has […]
Making sure your app and website is ready for peak shopping
As Black Friday quickly approaches, it marks the start of the holiday shopping season and endless opportunities for ecommerce sites to advertise tempting promotions for sales-hungry customers. In 2021, UK shoppers roughly spent £9.2bn in Black Friday sales. With the cost of living crisis hitting households hard, it’s hard to predict what this year’s figures […]
Retail and high-tech top industries for most web attacks in 1H 2022
Radware‘s First Half 2022 Global Threat Analysis Report. says the cyber threat in 1H22 shifted from the consequences of the pandemic, including an increase in attack surfaces driven by work from home and the rise of underground crime syndicates, to a ground swell of DDoS activity launched by patriotic hacktivists and new legions of threat actors […]
ONS Retail Figures – ‘Retailers must adapt and meet consumer demand’
The latest ONS Retail results for the month of July show a significant shift in consumer spending. Whilst food store sales rose by a disappointing 0.1%, specialist food stores like butchers and bakers saw sales jump by 4.7%. Sachin Jangam, CPG, Retail & Logistics Lead, Infosys Consulting, who previously led innovation teams at Tesco and Sainsbury’s and has spent his career helping […]
Online sales ‘settling down to pre-COVID levels’
As the impact of Covid diminishes, UK e-commerce sales have fallen to their lowest level since the online boom started in March 2020. According to data release by ParcelHero, online sales have fallen from 37% of the entire retail market in February 2021 to 25% this June. The firm’s Head of Consumer Research, David Jinks […]
Data in retail – The power it can harness
By Charles Southwood, Regional VP at Denodo Historically, retail has always centred around the in-store industry and is categorised as singular and transactional. However, as data begins to underpin the retail industry, retailers are discovering that is far from the case in today’s society. As our lives have become busier in the return to a […]
5 ways the checkout is changing
The retail landscape in the UK is changing. More and more UK shoppers are moving online, and this has created an opportunity for retailers with a strong online presence to win more sales. But new research from YouGov suggests that incumbent payment methods like cards, which were built for the pre-internet economy, are increasingly holding […]
