Why brands and manufacturers shouldn’t ignore Direct-to-Consumer eCommerce
By Andy McCaul, Director, The Bigger Boat COVID-19 has hit all kinds of sectors hard and fast. Businesses struck in particular – such as travel, restaurants and pubs – have a long and hard road ahead of them which, for many organisations, may seem impossible. Retail is right up there too. A lot of businesses saw […]
It’s takes Brits 43 minutes to commit to an online purchase
The average Brit will spend just under 43 minutes ‘shopping around’ online before committing to a purchase, with almost four in 10 also reading online reviews before finally hitting ‘buy’. Insurance and white goods are the top items shoppers are most likely to look for a good deal on, along with energy providers and clothes. But […]
Lockdown cements UK eCommerce buying habits
Just 16 per cent UK consumers intend to return to their old shopping habits post-lockdown, signifying the lasting change that COVID-19 will have on the retail industry and the cementing of eCommerce habits. The COVID, Commerce and the Consumer research conducted by Wunderman Thomson – which surveyed 2,000 UK consumers on their shopping experience during […]
Online shopping behavior: What COVID-19 changed and how to test it
When it comes to e-commerce, the current pandemic fortified the already booming position of online shopping in the daily life of an average consumer. The past few weeks have seen a change in behavior, with 45% of consumers opting for online shopping. But how lasting will these new habits be? What is different now, in […]
Coronavirus: Consumers ‘ignoring online fraud risks’
Consumers in the US and UK aren’t taking the necessary precautions to protect their online identity, instead prioritising convenience and speed of access to online goods and services over personal security. That’s according to research conducted by YouGov in April 2020 on behalf of Callsign that surveyed more than 4,000 consumers in the US and […]
Coronavirus: Online retailers delivering parcels almost 20% faster
Online retailers and their carriers are delivering parcels almost 20% faster than usual, with the average delivery time reducing from 2.1 days to 1.7 days in the last two weeks. That’s according to new internal data released today from post-purchase specialist parcelLab, which says as the ongoing coronavirus crisis continues to unfold, the speed at which […]
Two thirds of SAP users worry about IT security flaws
More than two thirds (68.8%) of SAP users believe their organisations put insufficient focus on IT security during previous SAP implementations, while 53.4% indicated that it is ‘very common’ for SAP security flaws to be uncovered during the audit process. That’s according to the SAP Security Research Report by risk management consultancy, Turnkey Consulting, which […]
Coronavirus means surge in online ordering continues
Online food shopping has seen steady growth within the UK for a number of years, with one in five UK internet users aged 18 and over buying groceries online, according to a YouGov survey conducted in Q3 2019. However, this has surged with the outbreak of COVID-19, and supermarkets are struggling to keep up with […]
Coronavirus: Tesco limits online orders
Retail giant Tesco is limiting online grocery orders to 80 items only in a bid to prevent stockpiling as a result of the COVID-19 outbreak. Previously, the average number of products ordered online by consumers would have been under 60 products, but that figure has risen sharply in recent weeks. The new limit by Tesco […]
U-Freight talks ups eCommerce logistics opportunities
The ‘exponential growth’ of eCommerce and the increased role of consumers in individual transactions pose several challenges to governments and businesses alike, whether in terms of trade facilitation, safety/security or the collection of duties and taxes – but the opportunities are myriad. That’s the view of Simon Wong, CEO of the U-Freight Group, who said […]
