10th July 2025
Hilton London Canary Wharf
5th February 2026
Hilton London Canary Wharf
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Surviving post-pandemic retail challenges with subscription models

By John Phillips, General Manager, EMEA at Zuora Whilst many organisations are feeling the economic effects of the global pandemic, subscription-based businesses are proving to be resilient. In fact, a recent report found that more than half of subscription businesses have not been impacted by the pandemic, while one quarter are actually seeing subscriber acquisition […]

Getting paid during the post-virus crunch

By Ordo Many businesses spent lockdown offering a lifeline of payment holidays while customers financially struggled. With cash tight, now is the time businesses need efficient, effective, but polite, payment processes. The country went into lockdown and businesses were asked to provide financial healthcare for customers. Many businesses rose to the challenge, despite staff working […]

Coronavirus requires increased speed and agility in the retail supply chain

A major study from the University of Warwick has provided insights into how retailers have responded to COVID-19 crisis, highlighting a need for human intervention with existing processes unable to keep up with changes in the markets. The research, conducted by the university in partnership with Blue Yonder, concludes that, going forward, future systems will need […]

Coronavirus means surge in online ordering continues

Online food shopping has seen steady growth within the UK for a number of years, with one in five UK internet users aged 18 and over buying groceries online, according to a YouGov survey conducted in Q3 2019. However, this has surged with the outbreak of COVID-19, and supermarkets are struggling to keep up with […]

Coronavirus: Tesco limits online orders

Retail giant Tesco is limiting online grocery orders to 80 items only in a bid to prevent stockpiling as a result of the COVID-19 outbreak. Previously, the average number of products ordered online by consumers would have been under 60 products, but that figure has risen sharply in recent weeks. The new limit by Tesco […]