How To: Deliver a better customer experience in 2022
Lucia Juliano, Head of CPG research at Toluna, outlines what the retail industry can expect in 2022 and what retailers need to know so that they can deliver a better customer experience and on their brand promise…. The continual disruption brought by the pandemic has made it an eventful year for UK retail in 2021. With household costs and inflation rising, as […]
