What AP automation features help prevent duplicate payments?
Duplicate payments don’t happen because of one big mistake. They happen because of a dozen small ones. Manual entry here. A duplicate supplier record there. A resent invoice that slips through under a slightly different name. Before you know it, money’s gone and nobody caught it. AP automation should do more than spot duplicate invoices. […]
Chargeback Prevention Software: Reducing disputes before they happen
Chargebacks are an unavoidable reality for many ecommerce businesses, but they don’t have to be accepted as a cost of doing business. While some disputes arise from genuine fraud, many are caused by customer confusion, fulfilment issues, subscription misunderstandings or so-called ‘friendly fraud’. Chargeback prevention solutions aim to stop disputes before they reach the card issuer. […]
In September 2026 we’re covering Personalisation and AI solutions – Make sure yours are part of the story!
Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in September we’ll be focussing on Personalisation and AI solutions. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if you’re a Personalisation […]
Chargeback Management Software: What ecommerce teams should compare
Chargebacks have become an increasingly significant operational and financial challenge for ecommerce businesses. While they remain an important consumer protection mechanism, rising dispute volumes, increasingly complex payment ecosystems and evolving fraud tactics mean merchants must devote considerable time and resource to managing claims. For many retailers, chargeback management software has become an essential part of […]
MEET THE TEAM: Joe Sammon, Event Sales Manager at the Smarter Payments Summit
As Event Sales Manager for the Smarter Payments Summit, Joe Sammon works closely with technology providers, consultants and specialist suppliers looking to connect with senior decision-makers across the payments sector. In this Meet the Team Q&A, Joe discusses the trends shaping the smarter payments industry, the solutions currently attracting buyer interest and how suppliers can […]
Smarter Payments Summit: Learn from the best this September
The Smarter Payments Summit is taking place in September, where top speakers such as Robert Crutchington, CEO at Encoded Ltds, will be sharing their experience and knowledge! 10th September 2026 | Hilton London Canary Wharf Free attendance – Book Now! (Places are limited) Seminar “Life After the Card Number” Fraud, tokens, passkeys and the race to phase out the card number […]
In August 2026 we’re covering Google Shopping and Chargeback Systems – Make sure yours are part of the story!
Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in August we’ll be focussing on Google Shopping and Chargeback Systems. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if you’re a […]
5 Minutes With… Exactly.com payments expert, Attilio Maggio
In this interview, Attilio Maggio, Payment Expert at Exactly.com, a payment provider and direct bank acquirer, shares his views on the current fintech landscape. He explores whether the market treats eCommerce businesses fairly, regardless of their size, and whether hidden fees remain a persistent issue across the industry. He also looks at how merchants can avoid […]
Checkout Experience and Payment Service Providers: How payments affect conversion
For online retailers, the checkout is where marketing, merchandising and customer experience ultimately translate into revenue. Even small improvements to the payment journey can have a measurable impact on conversion rates, customer satisfaction and repeat purchases. While pricing and product selection remain important, a poor ecommerce checkout experience can quickly undo the hard work that brought customers […]
MEET THE TEAM: Amy Wilson, Delegate Sales Executive at the Smarter Payments Summit
Behind every successful Smarter Payments Summit is a dedicated team working to ensure delegates make the very most of their time. From understanding current projects and sourcing priorities, through to building personalised meeting schedules, Delegate Sales Executive Amy Wilson plays a key role in helping senior payments professionals connect with the suppliers, technologies and insights […]