Checkout Experience and Payment Service Providers: How payments affect conversion
For online retailers, the checkout is where marketing, merchandising and customer experience ultimately translate into revenue. Even small improvements to the payment journey can have a measurable impact on conversion rates, customer satisfaction and repeat purchases. While pricing and product selection remain important, a poor ecommerce checkout experience can quickly undo the hard work that brought customers […]
MEET THE TEAM: Amy Wilson, Delegate Sales Executive at the Smarter Payments Summit
Behind every successful Smarter Payments Summit is a dedicated team working to ensure delegates make the very most of their time. From understanding current projects and sourcing priorities, through to building personalised meeting schedules, Delegate Sales Executive Amy Wilson plays a key role in helping senior payments professionals connect with the suppliers, technologies and insights […]
ePayment Solutions for Ecommerce: Buyer’s Guide
The checkout is one of the most important stages of the online customer journey. Even the most successful ecommerce businesses can lose sales if customers encounter slow, complicated or untrusted payment experiences. Choosing the right ePayment solutions is therefore about much more than simply accepting card payments. Modern payment platforms help retailers improve conversion rates, reduce fraud, […]
Smarter Payments Summit: There’s a complimentary delegate place waiting for you!
A quick note to remind you of your complimentary guest pass to the upcoming Smarter Payments Summit, a much-anticipated event where you can meet with a selection of suppliers to help with your upcoming plans/projects, for 2026 onwards! Date & Venue: 10th September 2026 at the Hilton London Canary Wharf This unique event is entirely free of […]
In July 2026 we’re covering Email Marketing and Payment Service Providers – Make sure yours are part of the story!
Each month on eCommerce & Payments Briefing we’re shining the spotlight on different parts of the market – and in July we’ll be focussing on Email Marketing and Payment Service Provider solutions. It’s all part of our ‘Recommended’ editorial feature, designed to help eCommerce management buyers find the best products and services available today. So, if […]
Sourcing payment processing solutions: What to consider in 2026
Payment processing has become a critical component of customer experience, conversion optimisation and commercial performance. Consumers increasingly expect fast and secure payment experiences across websites, mobile apps, marketplaces and physical stores. At the same time, merchants are under pressure to manage transaction costs, reduce fraud and support an expanding range of payment methods… Selecting the […]
5 Minutes With… David Benaïnous, Sales Director at Brevo
In this edition of 5 Minutes With…, we speak to David Benaïnous, Sales Director at Brevo, about the industry’s biggest challenges and opportunities, the growing role of AI and first-party data, and why retention is becoming the defining priority for brands looking to drive sustainable growth… Brevo is an all-in-one CRM and customer engagement platform […]
The eCom Mixer – The networking event of the summer
Summer is finally here and that means one thing – The eCom Mixer is is just around the corner! Mark your calendar for a fantastic evening of networking at The Sipping Room, Canary Wharf, where meaningful conversations happen in a relaxed and enjoyable setting. Event Details: Date: Thursday 9th JulyLocation: The Sipping Room, LondonTime: Starting at 5PMCost: FREE […]
The FCA’s Consumer Duty challenge is changing shape
When the Consumer Duty first came into force in July 2023, it dominated regulatory discussion across financial services. But the preparation had been going on for many months prior. This saw firms rush to build implementation plans, governance committees expand and boards spending months working through what ‘good outcomes’ would mean in practice. The FCA’s […]
Retailers warned over consumer trust risks as AI shopping assistants become more autonomous
Retailers are being urged to prioritise transparency and human oversight as AI-powered shopping assistants become increasingly embedded in the online customer journey. Research from Exploding Topics by Semrush found that while 78% of consumers have used AI to support shopping decisions in the past six months, only one in three would trust AI to actually […]